Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Mariana Casanova

Chicago,IL

Summary

Accomplished HR professional with a proven track record at FedEx Freight, enhancing organizational development and employee relations. Expert in labor law compliance and stakeholder management, I've streamlined grievance processes and implemented effective performance management systems, significantly boosting satisfaction and productivity. Articulate, inspiring and hands-on leader with strengths in program management, process improvement and data analytics. Forward-thinking, results-driven and focused on facilitating relationships and collaboration between diverse employees and departments in order to accomplish common goals.

Overview

19
19
years of professional experience

Work History

Employee Relations Advisor

Fed Ex Freight
08.2022 - Current
  • Lead front line support to multiple locations for over 500 employees. Give guidance to center managers in area of employee relations, and ensure decisions are made with consideration to fairness and precedent. Track and maintain HR metrics and reporting
  • Created policies and procedures to maintain compliance with applicable employment laws and regulations, minimizing legal risks.
  • Streamlined processes for handling employee grievances, resulting in faster resolutions and increased satisfaction.
  • Implemented performance management systems that promoted accountability and continuous improvement among employees.
  • Championed culture of continuous learning by identifying appropriate training opportunities for employees at all levels within organization.
  • Led workshops on conflict resolution skills for managers, promoting positive work environment through open communication channels
  • Evaluated employee feedback surveys to identify areas for improvement within company culture, leading to targeted interventions that increased participation levels overall by 20%.

HR People Advisor

Mondelez International
10.2021 - 07.2022
  • Developed and implemented onboarding and orientation programs for new employees.
  • Spearheaded employee engagement initiatives, soliciting feedback and implementing effective strategies to address areas of concern. Increased participation in employee surveys by 30%.
  • Improved workplace culture, fostering open communication and positive work environment through team-building initiatives.
  • Partnered with senior leadership to develop and implement organizational change management strategies, minimizing disruption during periods of transition.
  • Coordinated employee recognition programs to boost morale, acknowledge accomplishments, and increase overall job satisfaction.

HYBRID HR Business Consultant

Synergy PEO
05.2005 - 09.2021
  • Established and maintained relationships with key stakeholders for growth opportunities and successful partnerships. Consistently renewed contracts with clients for 15 years.
  • Enhanced team productivity by providing guidance on effective time management and prioritization techniques.
  • Evaluated existing business models, identifying areas of improvement to increase revenue generation potential.
  • Developed complete business plans and operational strategies for new and existing business.
  • Collaborated with cross-functional teams to ensure seamless execution of complex projects while meeting all stakeholders'' expectations.
  • Guided clients through change management processes, minimizing disruptions to business operations.

Education

Bachelor of Science - Human Resources Management

Calumet College of St. Joseph
Whiting, IN
05.2001 -

Skills

HR Leadership

Talent Management

Organizational Development

Employee Relations

Ethics and Compliance

Labor law knowledge

Stakeholder Management

Dispute Mediation

Affiliations

  • Member of Society of Human Resource Management
  • Chair, FedEx Cares Volunteer Events
  • Chair, Chicago Public Schools Local School Council (CPS LSC)
  • Director of Religious Education, St. Victor
  • President, Chicago Public Schools Parent Advisory Council (CPS PAC)
  • Membership Coordinator, Chicago Public Schools PTA

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Employee Relations Advisor

Fed Ex Freight
08.2022 - Current

HR People Advisor

Mondelez International
10.2021 - 07.2022

HYBRID HR Business Consultant

Synergy PEO
05.2005 - 09.2021

Bachelor of Science - Human Resources Management

Calumet College of St. Joseph
05.2001 -

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Mariana Casanova