Summary
Overview
Work History
Education
Skills
Affiliations
Executive Summary
Recognitions
Timeline

Markious F. Holland

Dallas,GA

Summary

Accomplished and forward-thinking people leader with an Human Resource and employee development background, with over 20 years of progressive leadership experience guiding enterprise-level leader strategies, organizational transformation, and workforce optimization. Adept at aligning people operations with business imperatives to foster innovation, performance excellence, and sustainable growth. A recognized Career Development Advocate, renowned for architecting scalable programs that elevated career engagement by 80%, strengthened leadership pipelines, and enhanced organizational capability. Seeking a Senior HR Leadership role to champion strategic talent initiatives, cultivate high-performing cultures, and position HR as a key business partner in driving organization success.

Overview

20
20
years of professional experience

Work History

Employee Relations Advisor

Comcast Cable Company
04.2025 - Current
  • Serve as a trusted advisor to executive leadership, delivering strategic counsel on employee relations, workforce planning, and talent optimization.
  • Lead complex investigations involving discrimination, harassment, and workplace disputes, ensuring compliance with federal, state, and local regulations.
  • Partner with Legal and Compliance teams on EEOC responses, employment litigation, and risk mitigation strategies.
  • Implemented enterprise-wide career development initiatives, resulting in an 80% increase in engagement and measurable improvements in retention and internal mobility.
  • Collaborate cross-functionally to align HR policies and practices with business objectives, driving operational consistency and excellence.
  • Analyzed employee feedback data to identify trends, informing strategic decisions for improving workplace dynamics.

Business Service Supervisor

Comcast Business Services
06.2012 - 04.2025
  • Directed large-scale remote teams, increasing performance metrics by 15% through data-driven coaching, leadership development, and continuous feedback systems.
  • Partnered with business leaders and analytics teams to design strategic production goals, driving revenue growth and operational scalability.
  • Engineered leadership and professional development programs for over 100 employees, achieving an 88% advancement rate and enhanced succession readiness.
  • Served as a Culture Ambassador, leading enterprise engagement initiatives that strengthened morale, collaboration, and cultural alignment.
  • Spearheaded HRIS optimization to improve workforce analytics, compliance accuracy, and executive reporting.
  • Modernized virtual onboarding and talent integration processes, reducing time-to-productivity and elevating the employee experience.

Lead Coordinator

Comcast Business Services
05.2011 - 06.2012
  • Managed and streamlined commercial business contracting processes, overseeing more than 2,000 contracts per quarter while driving efficiency and revenue generation.
  • Designed performance coaching frameworks that improved service delivery and operational KPIs.
  • Partnered with cross-functional leaders to set strategic deliverables and metrics supporting corporate growth objectives.
  • Led training sessions for new hires, ensuring adherence to company policies and procedures.
  • Managed project timelines, ensuring alignment with organizational goals and client expectations.

Business Support

Business Service Coordinator
03.2008 - 05.2011
  • Provided operational leadership across service and technology systems, driving process efficiency and enhanced customer experience.
  • Developed vendor management strategies that improved service outcomes and cost optimization.
  • Led automation initiatives across multiple platforms (Salesforce, CSG, Comtrac) to improve accuracy and operational throughput.
  • Developed and transformed finance and operations team from transactional to analytical to provide enhanced business support.

Sales

Marketing Assistant
06.2005 - 03.2008
  • Directed marketing initiatives and customer engagement strategies to strengthen brand presence and drive sales growth.
  • Partnered with media outlets and community organizations to execute integrated promotional campaigns and outreach events.
  • Delivered exceptional customer service, enhancing client satisfaction and loyalty.
  • Managed inventory levels, ensuring optimal stock availability and organization.

Education

Master of Behavioral Science - Behavioral Sciences

University of Phoenix

Bachelor of Arts - Human Resource Management

University of Arizona Global

Skills

  • Executive HR Strategy & Organizational Alignment
  • Workforce Engagement & Retention Optimization
  • Strategic Business Partnership & Leadership Coaching
  • Employee Relations, Risk Mitigation & Compliance Governance
  • Cultural Transformation & Change Leadership
  • HR Technology Integration (HRIS/Analytics)
  • Policy Development & Employment Law
  • HRIS proficiency
  • Dispute mediation
  • Stakeholder management
  • Ethics and compliance
  • Coaching and mentoring
  • Training development
  • Dispute resolution
  • Disciplinary action management
  • Performance improvement strategies

Affiliations

  • TechWomen – Co-Lead
  • Women in Cable Telecommunications (WICT)

Executive Summary

Transformational leader with a proven record of driving organizational agility, workforce engagement, and leadership excellence across complex, multi-state environments. Leverages a strategic and consultative approach to build trust with senior stakeholders, mitigate organizational risk, and position human capital as a competitive advantage. Expertise in developing enterprise-wide career development frameworks, enhancing engagement by 80%, and creating equitable pathways for employee advancement. Known for fostering cultures of accountability, transparency, and continuous learning that directly align with organizational mission and business growth.

Recognitions

Top Performing Supervisor – Quarterly Leadership Excellence Award, Recognized for advancing career development initiatives and operational outcomes

Timeline

Employee Relations Advisor - Comcast Cable Company
04.2025 - Current
Business Service Supervisor - Comcast Business Services
06.2012 - 04.2025
Lead Coordinator - Comcast Business Services
05.2011 - 06.2012
Business Support - Business Service Coordinator
03.2008 - 05.2011
Sales - Marketing Assistant
06.2005 - 03.2008
University of Phoenix - Master of Behavioral Science, Behavioral Sciences
University of Arizona Global - Bachelor of Arts, Human Resource Management

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Markious F. Holland