Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Affiliations
Timeline
Generic

Mariana Coleman

Plain City,Ohio

Summary

Dynamic and results-oriented professional with a proven track record at Chipotle and Mod Salon, excelling in customer service and teamwork. Mastered time management and retail sales, significantly enhancing client satisfaction and operational efficiency. Skilled in addressing customer needs with proactive solutions, showcasing exceptional communication and organizational talents.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Crew Member

Chipotle
Dublin, OH
06.2021 - 01.2025
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Kept storage areas organized for food products, beverages, and restaurant supplies.
  • Scrubbed and polished counters to remove debris and food.
  • Tailored orders to address customer allergies and gluten concerns.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Resolved customer complaints in a professional manner.

Esthetician

Mod Salon
Hilliard, Ohio
01.2024 - 08.2024
  • Conducted consultations with new clients to assess skin type and discuss desired outcomes.
  • Demonstrated proper use of all products to ensure client satisfaction with results.
  • Managed scheduling conflicts efficiently while maintaining excellent customer service levels.
  • Recommended home care regimen for desired results.
  • Educated clients on skin care procedures and products.
  • Maintained up-to-date knowledge of latest trends in esthetics industry through research.

Receptionist

Mod Salon
Hilliard, OH
10.2022 - 06.2023
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled and confirmed appointments.
  • Processed payments and updated accounts to reflect balance changes.
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.

Education

Certificate - Esthetics

Mason Antony School of Cosmetology
Westerville, OH
11-2023

High School Diploma -

Dublin Jerome High School
Dublin, OH
05-2022

Skills

  • Supplies monitoring and restocking
  • Teamwork and collaboration
  • Customer service
  • Clear communication
  • Time management
  • Product knowledge
  • Multitasking and organization
  • Retail sales

Certification

  • Licensed from State Board of Ohio in Esthetics ( Dec 2023 )
  • Certified in multiple elective skincare courses

Languages

English
Native/ Bilingual
Spanish
Limited

Accomplishments

  • Completed Spanish to a Honors IV level
  • Created my own business/LLC
  • Graduated Cosmetology school top of class

Affiliations

  • Play guitar
  • Thrift
  • Paint
  • Read

Timeline

Esthetician

Mod Salon
01.2024 - 08.2024

Receptionist

Mod Salon
10.2022 - 06.2023

Crew Member

Chipotle
06.2021 - 01.2025

Certificate - Esthetics

Mason Antony School of Cosmetology

High School Diploma -

Dublin Jerome High School

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Mariana Coleman