MARIANA HERNANDEZ
Coral Springs,FL
Summary
Bilingual Administrative and Behavioral Health Professional with 5+ years of experience in client communication, records management, and insurance coordination. Skilled in coordinating with families and providers to enhance operational efficiency. Proficient in managing multiple tasks independently while delivering accurate documentation and support.
Overview
1
1
Certification
2
2
years of post-secondary education
5
5
years of professional experience
Work History
Registered Behavior Technician
Psychology and Wellness by Sullivan
11.2024 - Current
- Maintained accurate, confidential client records and progress notes using CentralReach and Catalyst to ensure compliance and support client care.
- Communicate professionally with families and clinical teams to coordinate services and relay relevant updates.
- Managed daily documentation and ensured adherence to established procedures and confidentiality standards to uphold client trust and service quality.
Insurance Authorizations Specialist – Behavioral Health
YMT Behavior Therapy
10.2023 - 12.2024
- Verified client insurance eligibility, benefits, copays, deductibles, and payer requirements to ensure accurate service delivery.
- Prepared, submitted, and tracked authorization and reauthorization requests to facilitate timely access to behavioral health services.
- Coordinated with insurers and clinicians, monitored pending cases, and assisted with appeals to mitigate service delays.
Registered Behavior Technician
Lighting Behavior Services
12.2021 - 11.2024
- Organized client records and documented services according to care plans, ensuring compliance and accessibility for treatment review.
- Communicated consistently with caregivers and supervising clinicians regarding client progress.
- Implemented behavior intervention plans during psychology and wellness therapy sessions.
- Collected client behavior data for treatment review and clinical documentation.
- Supported registered psychologists with ABA strategies and session preparation.
Education
B.A. - Community Psychology
Palm Beach Atlantic University
West Palm Beach, FL 11.2024 - 11.2026
Certificate - Artificial Intelligence
Palm Beach Atlantic University
West Palm Beach, FL 08.2026 - 09.2026
Skills
- EMR/Practice Management Systems
- CentralReach
- Catalyst
- Insurance authorization
- Insurance Verification
- Payer portals
- Client record management
- Care coordination
- Client communication
- Scheduling & Coordination
- Microsoft Office
- Google Workspace
- Microsoft Excel
- SimplePractice
- Office software
- Bilingual: English & Spanish
- Care coordination
- Microsoft Excel
Certification
- Registered Behavior Technician (RBT)
- CPR & First Aid
- Certified EKG Technician
- HIPAA & OSHA Training
Timeline
Certificate - Artificial Intelligence
Palm Beach Atlantic University
08.2026 - 09.2026
B.A. - Community Psychology
Palm Beach Atlantic University
11.2024 - 11.2026
Registered Behavior Technician
Psychology and Wellness by Sullivan
11.2024 - Current
Insurance Authorizations Specialist – Behavioral Health
YMT Behavior Therapy
10.2023 - 12.2024
Registered Behavior Technician
Lighting Behavior Services
12.2021 - 11.2024