Mariana Hightower
Phenix City,AL
Summary
Dynamic Customer Service Provider. Lead Teacher with a proven track record at Growing Room Christian Academy, adept at fostering cognitive and emotional development. Skilled in multitasking & organization and parent-teacher communication. I am CPR certified and committed to excellence.
Overview
4
4
years of professional experience
Work History
Childcare Lead Teacher
Growing Room Christian Academy
07.2024 - Current
- Developed and implemented engaging lesson plans aligned with curriculum standards.
- Fostered a nurturing environment promoting social, emotional, and cognitive development.
- Coordinated daily activities to ensure smooth classroom operations and transitions.
- Monitored student progress and adapted teaching methods to meet diverse learning needs.
- Collaborated with parents to support children's growth and address any concerns.
- Trained and mentored new teachers in classroom management techniques and educational practices.
Team Lead
Sonics Drive In
111 Compromise Ct Phenix City
08.2023 - 04.2024
- Oversaw daily operations to ensure high-quality service and customer satisfaction.
- Trained and mentored team members on food preparation and safety protocols.
- Implemented process improvements to enhance efficiency and reduce wait times.
- Monitored inventory levels and coordinated with suppliers for timely restocking.
- Collaborated with management to establish operational goals and performance metrics.
- Trained new team members by relaying information on company procedures and safety requirements.
Cashier
Burlington
10.2023 - 12.2023
- Processed customer transactions efficiently using POS systems.
- Assisted in maintaining clean and organized checkout areas.
- Provided exceptional customer service during peak shopping hours.
- Handled cash, credit, and gift card transactions accurately.
Cashier Trainer
Zaxby's Chicken Fingers & Buffalo Wings
3722 South Railroad St
08.2022 - 07.2023
- Trained new cashiers on register operations and customer service protocols.
- Developed training materials to enhance onboarding processes for new employees.
Education
High School Diploma -
Central Highschool
Phenix City, AL05.2024
Skills
Classroom organization
Parent-teacher communication
CPR training
Documentation and reporting
Early childhood education
Child safety procedures
Teamwork and collaboration
Problem-solving skills
Strong work ethic and dependable
Time management
Attention to detail
Child CPR and first aid
Multitasking Abilities
Reliability
Excellent communication
Organizational skills
Decision-making
Timeline
Childcare Lead Teacher
Growing Room Christian Academy
07.2024 - Current
Cashier
Burlington
10.2023 - 12.2023
Team Lead
Sonics Drive In
08.2023 - 04.2024
Cashier Trainer
Zaxby's Chicken Fingers & Buffalo Wings
08.2022 - 07.2023
High School Diploma -
Central Highschool