Mariana Ibarra-Retana
Anthony,NM
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Car Hopper/ Drive-through
Sonic
Canutillo, TX
06.2025 - 09.2025
- Delivered accurate food and drink orders to customers in a timely manner
- Provided exceptional customer service, ensuring satisfaction during drive-in dining experiences
- Maintained cleanliness and organization of work area to promote efficiency
- Collaborated with kitchen staff to ensure prompt food preparation and delivery
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Laborer
Cervantes Enterprise Inc
Vado, Nm
01.2019 - 12.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Loaded and unloaded materials onto trucks and trailers.
- Cleaned and maintained tools, equipment and worksites
- A seasonal food picker and pecan tree maintenance
Assistant Manager of Sales
Lids Hat World
Canutillo, TX
08.2022 - 11.2024
- Assisted in executing sales strategies to enhance customer engagement and drive revenue growth.
- Collaborated with team members to optimize inventory management and ensure product availability.
- Trained staff on customer service best practices to improve overall store performance.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Coordinated with suppliers to streamline product ordering processes and reduce lead times.
- Boosted sales revenue by identifying potential clients and presenting tailored solutions to their needs.
- Organized product demonstrations for prospective clients, showcasing features and benefits as part of persuasive sales pitches.
- Managed a team of sales representatives, providing training and guidance for successful sales strategies.
- Supported staff with training, guidance and confident leadership.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Restaurant Hostess
Corralitos Steak House
El Paso, TX
06.2021 - 11.2023
- Greeted and seated guests, ensuring prompt service and positive dining experiences.
- Managed reservation system, optimizing table assignments for efficiency.
- Communicated wait times to guests clearly and accurately to enhance satisfaction.
- Assisted in coordinating special events, ensuring seamless guest experiences.
- Trained new staff on hosting procedures and customer interaction best practices.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Checked in with servers to confirm preparedness before seating customers.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
Education
Business
Doña Ana Community College
Sunland Park, NMHigh School Diploma -
Anthony High School
Anthony, TX05.2023
Skills
- Quick learner
- Cleanliness
- Organization
- Memory retention
- Order accuracy
- Personal hygiene
- Efficient work
- Friendly attitude
- Strong work ethic
- Excellent customer service
- Good communication
- Willing to learn
- Teamwork and collaboration
- Customer service
- Cleaning and sanitizing
- Effective multitasking
- Guest satisfaction
- Heavy lifting
- Customer interaction
- Food handling
- Kitchen support
- Safe food handling
- Food preparation
- Flexibility
- POS systems
- Cultural awareness
- POS system operation
- Food running
- Food service efficiency
- Positive attitude
- Teamwork
- Problem-solving
- Cleaning and organization
- Time management
- Problem-solving abilities
- Critical thinking
- Adaptability and flexibility
Languages
Spanish
Professional Working
Timeline
Car Hopper/ Drive-through
Sonic
06.2025 - 09.2025
Assistant Manager of Sales
Lids Hat World
08.2022 - 11.2024
Restaurant Hostess
Corralitos Steak House
06.2021 - 11.2023
Laborer
Cervantes Enterprise Inc
01.2019 - 12.2024
Business
Doña Ana Community College
High School Diploma -
Anthony High School