Mariana Madeira
Superior,CO
Summary
With over a year of grooming experience, I enjoy working with all kinds of dogs. I’m team-oriented, always looking to improve my skills, and excel at creating a positive experience for both pets and their owners. My goal is to ensure every pet leaves looking great and feeling their best.
Overview
4
4
years of professional experience
Work History
Professional Dog Groomer
PetSmart
Boulder, CO
04.2023 - Current
- Groomed pets using a variety of clippers, scissors, shears, combs, brushes and other grooming tools, based on individual breed standards or client requests.
- Examined dogs to assess coat condition, skin health, and identify any potential medical issues.
- Monitored animals for signs of stress or discomfort during grooming sessions.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Discussed pricing options with customers to determine the best service package for their pet's needs.
- Educated customers on proper maintenance techniques between professional groomings.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Participated in ongoing training courses to stay up-to-date on industry trends.
Professional Dog Bather
PetSmart
Boulder, CO
10.2022 - 04.2023
- Scrubbed, shampooed, and conditioned dogs of all sizes and breeds, including dogs that were difficult to handle or had special needs.
- Performed a variety of services including brushing and dematting, flea treatments, nail trims, ear cleaning, teeth brushing and anal gland expression.
- Checked for any skin issues such as sores, cuts, or ticks on the animal's body prior to bathing them.
- Kept dogs safe by remaining alert to environmental conditions and nearby animals.
- Inspected tools and equipment before use to ensure they are safe for use on animals and ensured safety protocols were followed throughout the grooming process.
- Cleaned and sanitized kennels, tubs, tools, and equipment after each use.
- Maintained a friendly atmosphere in order to provide a comfortable experience for both customers and their pets.
- Notified owners when an issue was found with their pet's health or condition during a grooming session.
Dog Walker/Pet Sitter
Self-employed
Jersey City, NJ
09.2020 - 04.2022
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Offered animals exercise opportunities through walks and play activities.
- Trained animals in routine and special commands, how to get along with other animals and housebreaking.
Dog Daycare Attendant
The Cuddly Cottage
Hoboken, NJ
06.2020 - 08.2020
- Monitored animals during group play sessions for signs of aggressive or fearful behavior.
- Helped pet owners improve care of animals by advising on individual animal needs.
- Maintained clean and orderly play yards, kennels and cages.
Education
Dog Grooming -
PetSmart
Arvada, CO04-2023
M.D. - Clinical Psychology
Beira Interior University
Portugal10.2011
Skills
- Animal Safety and Handling
- Breed Expertise
- Canine anatomy knowledge
- Customer Service
- Professionalism
- Detail-Oriented
- Reliability
- Continuous Improvement
- Adaptability
- Teamwork and Collaboration
Other Experience
- Information Management Specialist | Vodafone Portugal; Lisbon, Portugal Dec 2016 - Sep 2019
- Fraud Analyst | Vodafone Portugal; Lisbon, Portugal Aug 2015 - Dec 2016
- Customer Service Representative | Vodafone Portugal; Lisbon, Portugal May 2012 - Aug 2015
Languages
English
Full Professional
Spanish
Professional
Portuguese
Native/ Bilingual
Interests
- CrossFit
- Hiking
- Snowboarding
- Mountain Bike
- Climbing
Timeline
Professional Dog Groomer
PetSmart
04.2023 - Current
Professional Dog Bather
PetSmart
10.2022 - 04.2023
Dog Walker/Pet Sitter
Self-employed
09.2020 - 04.2022
Dog Daycare Attendant
The Cuddly Cottage
06.2020 - 08.2020
Dog Grooming -
PetSmart
M.D. - Clinical Psychology
Beira Interior University