Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Heimer

Waddell,AZ

Summary

Dedicated and skilled Professional Dog Groomer with extensive experience at Surprise Animal Hospital & Grooming. Expert in advanced clipper techniques and gentle handling, ensuring a stress-free grooming experience. Committed to enhancing pet wellbeing and customer satisfaction through personalized care and attention to detail, fostering trust with both pets and their owners.

Overview

9
9
years of professional experience

Work History

Professional Dog Groomer

Surprise Animal Hospital & Grooming
07.2016 - 01.2022
  • Maintained a clean and hygienic work environment, adhering to strict sanitation protocols for the safety of pets and staff.
  • Managed client records accurately and confidentially, ensuring all essential information was readily available for future appointments.
  • Handled dogs of all sizes and temperaments calmly, ensuring minimal stress throughout the grooming process.
  • Demonstrated exceptional attention to detail when trimming nails, cleaning ears, expressing glands, and performing other essential grooming tasks.
  • Promoted a safe working environment by enforcing company safety guidelines among team members consistently.
  • Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
  • Washed, trimmed, and brushed animals to maintain good grooming standards.
  • Educated visitors and staff on proper animal care and handling.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Trained animals in behavioral compliance or other special routines or commands.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
  • Documented animals' weight, size and condition in computer system for review by senior staff.

Pet Stylist

Petsmart
02.2013 - 03.2016
  • Enhanced customer satisfaction by providing personalized grooming services tailored to each pet''s needs and preferences.
  • Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions, and supplement recommendations for pet owners.
  • Gained trust of pets through gentle handling techniques, minimizing stress during grooming appointments.
  • Used Software to maintain animal behavior, health and care records.
  • Documented animals' weight, size and condition in computer system for review by senior staff.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
  • Trained animals in behavioral compliance or other special routines or commands.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Monitored animals for behavioral problems and signs of health issues.

Warehouse

UPS
08.2012 - 01.2013
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Paid attention to detail while completing assignments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

High School Diploma -

Westhills Highschool
Santee, CA
2000

Skills

  • Proper bathing techniques
  • Advanced clipper skills
  • Sanitary area grooming
  • Expert scissoring techniques
  • Safe handling practices
  • Cleaning and sanitizing
  • Knowledge of breed standards
  • Appointment scheduling
  • Record keeping
  • Gentle restraint methods
  • Canine anatomy
  • Patience and tact
  • Ear cleaning proficiency
  • Efficient drying methods
  • Pet first aid
  • Grooming best practices
  • Teeth brushing techniques
  • De-matting techniques
  • Calm demeanor
  • Nail trimming expertise
  • Dog behavior assessment
  • Coat conditioning treatments
  • De-shedding procedures
  • Show grooming experience
  • Sanitation procedures
  • Nail trimming
  • Paw pad care
  • Animal handling
  • Injury and illness treatment
  • Animal examinations
  • Meal preparation
  • Progress documentation
  • Work prioritization
  • Medication administration
  • Materials ordering
  • Treatment administration
  • Medication documentation
  • Animal training
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Honest and dependable
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Dependable and responsible
  • Multitasking
  • Multitasking Abilities
  • Animal care
  • Reliability
  • Excellent communication
  • Critical thinking
  • Team collaboration
  • Active listening
  • Effective communication
  • Verbal and written communication
  • Decision-making
  • Human and animal safety
  • Feeding and watering
  • Task prioritization
  • Self motivation
  • Goal setting
  • Animal observations
  • Animal grooming
  • Animal nutrition
  • Equipment disinfection

Timeline

Professional Dog Groomer

Surprise Animal Hospital & Grooming
07.2016 - 01.2022

Pet Stylist

Petsmart
02.2013 - 03.2016

Warehouse

UPS
08.2012 - 01.2013

High School Diploma -

Westhills Highschool

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