Mariana Ramos
Miami Lakes,FL
Summary
Dynamic sales professional with a proven track record in client relationship management and sales strategy. Recognized for driving team success and enhancing customer experiences through product knowledge and effective sales techniques.
Overview
2
2
years of professional experience
Work History
Seasonal Sales Support
David Yurman
Sunrise, Florida
11.2025 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Recognized by management for providing exceptional customer service.
- Utilized various software and tools to streamline processes and optimize performance.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Beauty Team Leader
Kohl's
Miramar, Florida
03.2025 - 10.2025
- Leads and mentors a team to achieve daily and monthly sales targets.
- Trains new team members on Sephora's brand standards, emphasizing high-quality service.
- Drives brand engagement through product knowledge, storytelling, visual merchandising, and events.
- Maintains deep knowledge of beauty trends and innovations.
Client Advisor
Juliao Garage Doors
Miami, FL
08.2023 - 03.2025
- Built long-term client relationships through attentive, personalized service.
- Increased sales growth, hitting targets, and managing documentation accurately.
- Responded to client inquiries via phone and in person promptly.
- Maintained accurate customer records in the company database.
Education
Associate of Arts - Business Management
Broward College
Fort Lauderdale, FL08-2026
Skills
- Team leadership
- Sales strategy
- Client relationship management
- Visual merchandising
- Inventory management
- Flexible and adaptable
- Sales techniques
- Product knowledge
- Brand ambassador qualities
Timeline
Seasonal Sales Support
David Yurman
11.2025 - Current
Beauty Team Leader
Kohl's
03.2025 - 10.2025
Client Advisor
Juliao Garage Doors
08.2023 - 03.2025
Associate of Arts - Business Management
Broward College