Summary
Overview
Work History
Education
Skills
Timeline
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MARIANA SERRATO

Houston,TX

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Parikh Financial LLC
03.2019 - 06.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

High School Diploma -

South Houston High School
South Houston, TX
2017

Skills

  • Multi Tasker
  • Bilingual
  • Leadership
  • Attention to detail
  • Punctual
  • Patience
  • Problem solving

Timeline

Customer Service Representative

Parikh Financial LLC
03.2019 - 06.2023

High School Diploma -

South Houston High School
MARIANA SERRATO