Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Mariana Silva

Winter Garden,FL

Summary

Software-savvy quality assurance professional committed to confirming proper functionality and usability of software products before release. Plans test schedules and strategies according to project scope and delivery dates and monitors and tracks bug resolutions. Reviews software documentation to verify technical accuracy and completeness and to mitigate risks. Proven skills in completing black, white and grey box tests. Background writing and implementing test cases, developing testing plans and identifying use cases. Fully versed in complete SDLC. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience
1
1
Certification

Work History

QA Tester

Base2 Tecnologia
06.2021 - Current
  • Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
  • Documented testing procedures for developers and future testing use.
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
  • Tested functional and compatibility of new programs or updates in comparison to existing applications.
  • Documentation of the test flow to be sent to the client.
  • Testing pf APIs usign postman
  • Use of SQL for validation of tests in DataBase.
  • Recommended changes and corrections to developers for optimal software performance and usability.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.

Quality Analyst

Maxtrack
04.2018 - 05.2021
  • Analyzed quality and performance data to support operational decision-making.
  • Defined and implemented quality initiatives to reduce risk.
  • Developed and maintained quality assurance procedure documentation.
  • Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
  • Compiled and distributed weekly feedback to team leaders and managers to improve service time and quality while increasing productivity.
  • Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
  • Monitored KPIs to proactively address bottlenecks and quality issues.
  • Addressed non-conformance issues, pausing production to correct errors.
  • Application of ISO 9001:2015 and ISO 14001:2015 requirements.
  • Internal audit and follow up to external audits.
  • Mapping and review of business processes using BPMN.


Process Analyst

Maxtrack
06.2014 - 04.2018
  • Increased efficiency and team performance by implementing actionable process improvements.
  • Liaised with staff managers to collaboratively design process change implementation plans.
  • Conducted walk-through demonstrations of proposed process changes.
  • Gathered documentation and created reports on assessed information.
  • Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
  • Analysis of risks and opportunities with the areas

Software Tester

Maxtrack
04.2011 - 05.2014
  • Collaborated with QA team to test software quality through manual testing.
  • Carried out tests to identify, report and repair bugs and glitches.
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
  • Perform tests on tracking software, database manipulation using SQL framework.
  • Provide client application in Apache application server.
  • Development of user manual.

Trainee- Assembly and Maintenance Monitor

CEFAS
02.2011 - 10.2011
  • Prepare and teach classes for people in the needy community on formatting, installing and configuring operating systems and programs.

Trainee- Technical Support

Prefeitura Municipal De Betim
04.2009 - 04.2010
  • Defect detection, parts replacement, formatting, Windows installation, network and printer configuration for microcomputers in Betim's municipal schools.

Education

Bachelor of Science - Information Systems

PUC MINAS
Betim, Brazil
12.2012

Skills

  • Reviewing Test Scenarios
  • Functional Requirements Specification (FRS)
  • Configuration Review
  • Testing Applications
  • Web Applications
  • Agile Framework
  • Software Manual Writing
  • Client Requirements
  • Scrum Methodology
  • Selenium Webdriver
  • Passionate About Quality
  • Detail-Oriented

Certification

  • CTFL - Foundation Level
  • TRAINING INTERNAL AUDITORS BASED ON THE STANDARDS NBR ISO 14001:2015, NBR ISO 9001:2015 E NBR ISO 19011:2012

Languages

Portuguese
Native or Bilingual
English
Professional Working

Timeline

QA Tester

Base2 Tecnologia
06.2021 - Current

Quality Analyst

Maxtrack
04.2018 - 05.2021

Process Analyst

Maxtrack
06.2014 - 04.2018

Software Tester

Maxtrack
04.2011 - 05.2014

Trainee- Assembly and Maintenance Monitor

CEFAS
02.2011 - 10.2011

Trainee- Technical Support

Prefeitura Municipal De Betim
04.2009 - 04.2010

Bachelor of Science - Information Systems

PUC MINAS

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Mariana Silva