Mariana Zabarain
Vineyard
Summary
Dynamic legal assistant with proven expertise at Alvarado Tsosie Law, skilled in legal writing and case management support. Bilingual communicator adept at building relationships and ensuring compliance with deadlines. Recognized for enhancing document accuracy and providing exceptional administrative support, contributing to successful case outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Legal Assistant
Alvarado Tsosie Law
Orem
01.2024 - Current
- Attended AILA (American Immigration Lawyers Association) 2025 Conference.
- Reviewed and prepared legal documents, such as contracts, pleadings, motions, briefs, memoranda of law and discovery requests.
- Proofread drafts of legal documents for accuracy in grammar and punctuation.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Filed court documents electronically and ensured compliance with deadlines.
- Conducted interviews with potential witnesses to obtain statements relevant to pending cases.
- Answered phones promptly while providing courteous customer service.
- Filed clients' legal documents in relevant courts for processing.
- Managed case files and organized legal documents efficiently.
Caregiver
Private Home
Provo
01.2023 - 12.2023
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
Customer Service Representative
Hawx Pest Control
Provo
08.2022 - 12.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Answered inbound calls, chats and emails to facilitate customer service.
Sales Representative
Hawx Pest Control
Austin
05.2022 - 08.2022
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Contacted new and existing customers to outline benefits of products.
- Presented products and services to prospective and existing customers to meet client needs.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Cashier
Malawis
Provo
12.2021 - 05.2022
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
Education
High School Diploma -
San Antonio High School
Lima, Peru12.2019
Bachelor of Science - Political Science
Utah Valley University
Orem, UTSkills
- Bilingual
- Verbal and Written Communication
- Proficient with EOIR, GreenFiling, FileVine, XChange, USCIS, and UT Courts
- Relationship Building
- Dependable and Responsible
- Legal writing
- Oral and written communication
- Excel
- Sales Closing
- Case management support
Certification
Utah Notary Public
Timeline
Legal Assistant
Alvarado Tsosie Law
01.2024 - Current
Caregiver
Private Home
01.2023 - 12.2023
Customer Service Representative
Hawx Pest Control
08.2022 - 12.2022
Sales Representative
Hawx Pest Control
05.2022 - 08.2022
Cashier
Malawis
12.2021 - 05.2022
High School Diploma -
San Antonio High School
Bachelor of Science - Political Science
Utah Valley University