Maria Natali Tello
Indianapolis,IN
Summary
Dynamic team leader with proven skills in inventory management and process improvement. Bilingual communicator dedicated to enhancing customer satisfaction and training team members to achieve operational excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Problem Solver
Amazon
Greenfield, IN
01.2022 - Current
- Resolved inventory issues by applying critical thinking and analytical skills.
- Conducted inventory assessments every two hours for accurate stock levels.
- Managed department operations focused on inventory issue resolution and process improvement.
- Communicate with supervisors remotely.
Crew Member Team Leader
Wendy's
Indianapolis, Indiana
10.2018 - 11.2021
- Trained new crew members on food safety and customer service standards.
- Managed inventory levels and restocked supplies to maintain operational flow.
- Assisted in training new crew members on proper food preparation, customer service, and safety protocols.
- Resolved customer complaints in a timely manner with empathy and understanding.
General Laborer
Morales Group Inc.
Indianapolis, Indiana
08.2019 - 12.2019
- Assisted in loading and unloading materials from trucks and storage areas.
- Collaborated with team members to complete tasks efficiently and effectively.
- Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
Education
High School Diploma -
The Excel Center
Indianapolis, IN02-2024
Skills
- Critical thinking
- Data analysis
- Customer service
- Team leadership
- FLUENT IN Spanish
- Relationship building
Certification
Coding and Billing
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Problem Solver
Amazon
01.2022 - Current
General Laborer
Morales Group Inc.
08.2019 - 12.2019
Crew Member Team Leader
Wendy's
10.2018 - 11.2021
High School Diploma -
The Excel Center