Mariane Parra
American Fork,UT
Summary
Experienced in Customer Service, fluent in English and Spanish language. Dedicated to providing excellent service to current and new customers. Comfortable working in fast-paced environment attending to customer service needs including incoming calls, product questions, issue resolution and order processing.
Overview
2
2
years of professional experience
Work History
Front of House Employee
Panda Express
08.2024 - Current
- Maintain a clean and welcoming environment to ensure positive guest experiences.
- Manage high-pressure situations efficiently, upholding excellent service standards.
- Perform opening and closing duties, ensuring the restaurant was prepared for smooth daily operations.
- Build rapport with regular customers by remembering names and preferences, fostering personalized service.
- Accurately balance daily cash drawers while following proper cash handling procedures.
Online Order Filling and Delivery
Walmart
12.2022 - 04.2024
- Assisted customers with loading/unloading items, ensuring superior service.
- Stayed updated on transportation and safety regulations to meet industry standards.
- Managed time efficiently, balancing multiple tasks while maintaining high-quality service.
- Handled escalated calls, resolving issues for both customers and the company.
- Collaborated with the team to enhance service efficiency.
Education
High School Diploma -
Pleasant Grove High School
Pleasant Grove, UT05.2024
Skills
Fluent in Spanish
Phone Etiquette
Money Handling
Strong Work Ethic
Teamwork and collaboration
Customer relationship development
Additional Information
Actively completing courses at Mountainland College to advance toward a career as a professional Web Programmer & Developer.
Timeline
Front of House Employee
Panda Express
08.2024 - Current
Online Order Filling and Delivery
Walmart
12.2022 - 04.2024
High School Diploma -
Pleasant Grove High School
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