Mariane El Khoury
HR And Admin Management Professional
Doha,Qatar
Summary
Professional human resource manager with 10+ years of experience in creating and implementing human resource management policies of the company and managing recruitment. Possess expertise in preparing business and operational strategies and maintaining employee records for the firm. Knowledgeable about employment law and effective organizational planning.
Overview
15
15
years of professional experience
3
3
Languages
Work History
Corporate HR Manager
KH Holding Group, Bin Omran Trading & Contracting
Doha, Qatar
09.2011 - 03.2022
- Al Alia Trading & Contracting L.L.C., Strom Contracting L.L.C., Sidra Agricultural L.L.C., Bin Omran Engineering & Projects L.L.C, Green Point Ready Mix L.L.C (Exceeding 2,000 Staff & 7,000 Labours)
- Manage training and development initiatives.
- Manage organizational and company culture.
- Create a safe and inclusive work environment.
- Manage conflicts, disciplinary actions and terminations of employees.
- Oversee and update job descriptions and organization charts of departments /companies.
- Design, formulate and ensure all policies and procedures are updated to be in line with Qatar Labor Law.
- Performance management and enhancement decisions (i.e., increments, promotions, rewards, special assignments.
- Oversee the management of all personnel issues in compliance with the company policies.
- Direct the PROs activities such as Visas process, medical & health care, employment contracts, traffic-related matters, company trade licensing, and other government-related matters.
- Staff & labor accommodation and transport, security management, housekeeping, and maintenance-related issues in all offices & sites.
- Played a key role in implementing and maintaining internal ERP in the organization for streamlining internal processes.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Recommended, initiated and finalized HR actions regarding staff position management, compensation and employment postings, hiring proposals and new hire onboarding.
- Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
- Created vision and goals for HR team and motivated staff to achieve excellence in employees support and core HR processes.
- Supervised and mentored direct reports and developed talented HR teams.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Structured compensation and benefits according to market conditions and budget demands.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
Office Administrator
R&W Company
Tampa, USA
03.2007 - 08.2010
- Excelled in a role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency
- Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment
- Calmed upset/angry customers researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts
- Restored organization to personnel, financial and operational records and accelerated data input, processing, and retrieval times
- Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude.
Education
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Saint Petersburg College
01.2003 - 1 2005
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Countryside High School
01.2000 - 1 2003
Skills
Policy Implementation & Process Reengineeringundefined
Additional Information
- Valid Qatari RP and Qatari Driving License.
Accomplishments
- Conducted salary Benchmarking analysis, ensuring competitive compensation packages for employees and reducing turnover.
- Developed and maintained HR policies and procedures in compliance with local labor laws and regulations.
- Implemented a comprehensive performance appraisal system, ensuring fair and objective evaluation for all employees.
- Developed an in-house ERP system for HR and payroll department in collaboration with the IT specialist to go paperless, facilitating the employees personal requests and providing easy access to their files.
- Led a successful reorganization effort, resulting in a more efficient HR department and cost saving.
Timeline
Corporate HR Manager
KH Holding Group, Bin Omran Trading & Contracting
09.2011 - 03.2022
Office Administrator
R&W Company
03.2007 - 08.2010
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Saint Petersburg College
01.2003 - 1 2005
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Countryside High School
01.2000 - 1 2003
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