Marianela Gafarot
Lutz,FL
Summary
Friendly Front Desk Receptionist with 4-year background providing clerical support. Skilled at operating multi-line telephone systems, providing guest service, and ordering supplies. Competent in Intergy, EHR software, WebPT and Athena One. Hardworking Receptionist focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success. Skilled team player with strong background in Medical Office environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.
Overview
13
13
years of professional experience
Work History
Authorization Specialist
Associates in Nephrology
Fort Myers, FL
10.2025 - 2026
- Processed authorization requests efficiently, ensuring compliance with insurance guidelines.
- Collaborated with clinical staff to gather necessary patient information for approvals.
- Maintained accurate records of authorization outcomes and follow-up actions.
- Communicated effectively with insurance representatives to resolve discrepancies.
Billing Specialist
Korunda Medical
Naples, FL
05.2024 - 05.2025
- Managed monthly billing cycles to ensure timely issuance of invoices and statements.
- Negotiated with insurance companies to resolve disputed claims, securing rightful payments.
- Improved customer satisfaction with prompt and clear communication regarding their billing inquiries.
- Collaborated with customers to resolve disputes.
FRONT DESK/BILLING AND CODING SPECIALIST
MIAMI MEDICAL & WELLNESS CENTER
Hialeah, Fl
03.2012 - 11.2018
- Answering phones and scheduling appointments
- Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills and keeping financial records.
- Organizes numerous office files
- Eberth's Behavioral groups (ABA Therapy Certificated) APRIL 2018- DECEMBER 2018 Behavioral therapy to autistic children and teaching their daily routines Completing Daily Assessments with each patient
Front Desk Receptionist
Precision Health Centers
Miami, Fl
03.2020 - 2023
- Answer and screens telephone calls in a courteous manner, and record messages for physician and other personnel.
- Schedule patient appointments and procedures according to established policies and procedures.
- Obtain accurate information from patients and ensure all registration forms are complete.
- Collect patient and insurance payments and reconcile charges on a daily basis.
- Process insurance and disability claims in an accurate and timely manner.
- Prepare insurance forms and associated correspondence.
- Verify account balances and refunds for accuracy.
- Provide information to patients regarding unpaid balances.
- Follow up with insurance companies to ensure that claims are paid timely and accurately.
- File records in appropriate sections of patient charts and keeps patient charts in proper order.
- Prepare patient charts in advance and file patient charts when complete.
- Transcribe letters and create forms as needed. Data entry of office visits, consults, and surgery including ICD-9 and CPT coding.
- Copy patient information and forward to requesting party after receiving appropriate consent to release medical records.
- Maintain files and records in a confidential manner.
Education
Billing and Coding
Florida Career College
Miami, Fl06.2007
High School Diploma - undefined
Miramar Highschool
Miramar, Fl06.2003
Skills
- ICD-9 & ICD-10
- INSURANCE VERIFICATION
- GUEST SERVICE
- BILINGUAL
- CPT CODING
- FRONT DESK
- CUSTOMER SERVICE
Timeline
Authorization Specialist
Associates in Nephrology
10.2025 - 2026
Billing Specialist
Korunda Medical
05.2024 - 05.2025
Front Desk Receptionist
Precision Health Centers
03.2020 - 2023
FRONT DESK/BILLING AND CODING SPECIALIST
MIAMI MEDICAL & WELLNESS CENTER
03.2012 - 11.2018
Billing and Coding
Florida Career College
High School Diploma - undefined
Miramar Highschool