Mariangel Sayag
Westborough,MA
Summary
Dedicated service professional with strong communication and multitasking skills. Proven ability to enhance client satisfaction and resolve conflicts efficiently.
Overview
3
3
years of professional experience
Work History
Waitress/Host
Our Fathers
Boston, MA
02.2022 - 11.2023
- Communicated effectively with diverse guests, ensuring positive experiences and conflict resolution.
- Collaborated with team members to maintain efficient service and client satisfaction.
- Strengthened multitasking and emotional regulation in a high-pressure environment.
Host
Citizens Public House & Oyster Bar
Boston, MA
07.2023 - 10.2023
- Provided attentive, professional service while maintaining client confidentiality and comfort.
- Supported team operations through coordination and problem-solving under supervision.
Shift Lead
Moozy's Ice Cream
Watertown, MA
09.2020 - 02.2022
- Led a small team, delegated tasks, and ensured smooth operations during peak hours.
- Managed cash handling and end-of-day reports accurately.
- Trained new employees, emphasizing empathy, communication, and teamwork.
Education
Associate of Science - Psychology
Massachusetts Bay Community College
Wellesley Hills, MA01-2026
High School Diploma -
Watertown High School
Watertown, MASkills
- Effective communication
- Team collaboration
- Customer service
- Conflict resolution
- Time management
- Emotional intelligence
Timeline
Host
Citizens Public House & Oyster Bar
07.2023 - 10.2023
Waitress/Host
Our Fathers
02.2022 - 11.2023
Shift Lead
Moozy's Ice Cream
09.2020 - 02.2022
Associate of Science - Psychology
Massachusetts Bay Community College
High School Diploma -
Watertown High School