Mariangeliz Arroyo
New Haven,CT
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Organized Administrative Assistant known for productivity and efficient task completion. Specialize in time management, data entry, and customer service skills. Excel at communication, problem-solving, and adaptability, ensuring smooth office operations and positive stakeholder interactions.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
A&B HomeCare Solutions
New Haven, CT
07.2024 - Current
- Answered questions from customers regarding products and services offered by the company.
- Handled confidential documents in an organized fashion according to established protocol.
- Developed and maintained filing systems for confidential documents and records.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed office supplies inventory and placed orders when necessary.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
Retail Associate
Target
200 Universal Dr North Haven CT 06473
09.2021 - 07.2024
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Worked with loss prevention in monitoring shopper behavior.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Education
Bachelor of Science - Human And Social Services
Southern Connecticut State University
New Haven, CT06.2027
High School Diploma -
Common Ground High School
New Haven, CT06.2023
Skills
- Self-Directed Learning
- Appeals Support
- Cash Register Operations
- Verbal and Written Communication
- Strong Communication and Interpersonal Skills
- Retail Inventory Management
- Prioritizing Workflows
- Corrective Actions
- Retail Transactions
- Customer Traffic Management
- Cleaning and Sanitizing
- Inventory Replenishment
- Credit Card Applications
- Building Customer Loyalty
- Store Policies and Procedures
- Communication Skills
- Reception oversight
- Filing
- Research
- Data entry abilities
- Mail handling
- Multi-line phone proficiency
- Customer and client relations
Languages
Spanish- Native or Bilingual
English- Native or Bilingual
Timeline
Administrative Assistant
A&B HomeCare Solutions
07.2024 - Current
Retail Associate
Target
09.2021 - 07.2024
Bachelor of Science - Human And Social Services
Southern Connecticut State University
High School Diploma -
Common Ground High School