Mariangely Ratliff
Colorado Springs,CO
Summary
Enthusiastic Sales associate willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills. Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships. Driven to maximize customer engagement and sales revenues. Organized and resourceful team player. Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active.
Overview
9
9
years of professional experience
Work History
Night Stocker Lead
Lamain Industries Llc
06.2023 - Current
- Reduced stock damage by carefully handling and transporting merchandise from storage to sales floor.
- Completed regular cycle counts and inventory audits.
- Responded proactively to unexpected staffing shortages or emergencies, willingly taking on additional responsibilities when necessary for seamless business operations during night shifts.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Collaborated with coworkers to complete nightly stocking tasks efficiently and effectively.
PartyPlanner/Catering services/Decorator
Dream Banquet Hall
12.2014 - 10.2019
- Offer all Catering Services ie: prepare food, clean up after events
- Serving
- Party planning and decorating to the customers needs
- Follow up on customer interactions, customer service.
Brand Associate/Stocker/Cashier
Old Navy
08.2017 - 05.2018
- Recieve and distribute merchandise throughout the store
- Take inventory of stock regularly
- Follow up on customer interactions, customer service
- Operating scanner, cash, Visa/Debt
- Ensuring all prices and quantities are accurate
- Greet and engage with the customers at all times, using our products to connect with them on a personal level
- Perform tasks as requested of me during each shift, listen to customer and observe non verbal cues to anticipate service needs
- Responsible for directing the daily operation for quick service
- Ensuring compliance with company standards in all areas of operations including preparation, customer relations, inventory managements.
Customer Service/Cashier
Reebok Outlet
11.2015 - 08.2016
- Deal directly with customers either by telephone, or face to face
- Respond promptly to customer inquiries
- Handle and resolve customer complaints
- Assist with purchases
- Process payments via cash, credit card, gift card and checks
- Direct requests and unresolved issues to the designated resource
- Follow up on customer interactions.
Education
High School Diploma -
Cornerstone Christian Correspondence School
Townsend, GA01.2021
Skills
- Payment Processing
- Heavy Lifting
- Mentoring and training
- Teamwork and Collaboration
- Customer Service
- Quality Control
- Goal Setting and Prioritization
- Retail Merchandising
- Stock Rotation
- Motivated Team Player
- Organization and Categorization
- Shelf Stocking
References
- Robert Ratliff, (407)885-4514
- Maria Montanez, (727)657-5961
- Howie Daley, (407)314-5784
- Jody Burns, (407)325-4091
Languages
English
Native or Bilingual
Timeline
Night Stocker Lead
Lamain Industries Llc
06.2023 - Current
Brand Associate/Stocker/Cashier
Old Navy
08.2017 - 05.2018
Customer Service/Cashier
Reebok Outlet
11.2015 - 08.2016
PartyPlanner/Catering services/Decorator
Dream Banquet Hall
12.2014 - 10.2019
High School Diploma -
Cornerstone Christian Correspondence School
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