Mariann Lulofs
Holton,MI
Summary
Results-driven Authorized Retailer with relevant experience in fostering strong customer relationships, managing retail operations and driving sales strategies. Possess strong ability to identify client needs and recommend products that best meet those needs. Have made significant contributions in boosting store performance and enhancing customer satisfaction in previous roles. Adept at training and leading teams towards achieving company goals and objectives.
Overview
6
6
years of professional experience
2021
2021
years of post-secondary education
Work History
AT&T authorized retailer
Alliance Mobile
Fremont, Michigan
06.2023 - Current
- Assisted customers with product selection and service inquiries.
- Managed inventory levels and ensured product availability.
- Operated point-of-sale systems for efficient transactions.
- Collaborated with team members to maintain store organization and cleanliness.
- Provided feedback on customer preferences to improve service offerings.
- Exceeded assigned goals for customer experience, service, revenue and productivity.
- Maintained cleanliness of the store premises at all times.
Electronics Sales Associate
Walmart
Fremont
03.2020 - 06.2023
- Assisted customers with product selection and provided technical information.
- Demonstrated electronics features and functionalities to enhance customer understanding.
- Managed inventory levels and organized merchandise displays for optimal presentation.
- Processed sales transactions accurately using point-of-sale systems.
- Trained new associates on product knowledge and customer service techniques.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Maintained cleanliness of work area and ensured proper organization of merchandise displays.
Education
Holton High School
Holton, MISkills
- Customer service
- Sales techniques
- Point-of-sale operation
- Inventory management
- Team collaboration
- Problem solving
- Effective communication
References
References available upon request.
Timeline
AT&T authorized retailer
Alliance Mobile
06.2023 - Current
Electronics Sales Associate
Walmart
03.2020 - 06.2023
Holton High School