Marianna Ortega
Oviedo,FL
Summary
Bilingual barista and hostess with a strong focus on exceptional customer service, teamwork, and attention to detail. Skilled in creating welcoming environments and effectively managing high-pressure situations.
Overview
1
1
year of professional experience
Work History
Barista
Morse Restaurant Group (Prime 7 Restaurant)
Boca Raton, FL
11.2024 - 12.2025
- Ensured cleanliness and organization of workstations and dining areas.
- Effectively communicated with customers to recommend specialty drinks based on preferences
- Collaborated with team members to enhance customer service experience.
- supported promotional activities by creating visually appealing displays of pastries or merchandise items near the counter area
- Managed inventory levels for coffee beans and supplies, minimizing waste.
Restaurant Hostess
Morse Restaurant Group (Prime 7 Restaurant)
Boca Raton, FL
10.2024 - 12.2025
- Greeted and seated guests, ensuring a welcoming and warm atmosphere.
- Managed reservations and waitlists using OpenTable/Toast system for efficient guest flow.
- Assisted with training new host staff in standard operating procedures and customer service protocols.
- Collaborated with front-of-house team to maintain cleanliness and organization of dining area.
- Utilized excellent communication skills to effectively handle high-pressure situations during busy periods
Education
Bachelor of Science - Health Sciences
05-2029
High School Diploma -
05-2025
Skills
- Bilingual (Spanish)
- POS systems
- Hospitality service expertise
- Professional demeanor
- Coffee expertise
- New hire training
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Exceptional customer service
- Opening and closing duties
Timeline
Barista - Morse Restaurant Group (Prime 7 Restaurant)
11.2024 - 12.2025
Restaurant Hostess - Morse Restaurant Group (Prime 7 Restaurant)
10.2024 - 12.2025
University of Central Florida - Bachelor of Science, Health Sciences
Somerset Academy Canyons - High School Diploma,