Marianna Riffo
Bethesda,MD
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
4
4
years of professional experience
Work History
Sales Associate
Victoria's Secret & PINK
07.2021 - Current
- Improved costumers shopping experience by utilizing product knowledge to provide personalized recommendations that lead to increased sales revenue.
- Engaged with customers to effectively build rapport and lasting relationships.
- Meticulously operated POS system transactions includes credit, cash, exchanges, returns, and refunds to ensure accurate and seamless cash flow.
- Proactively stayed informed about Victoria Secret's and PINK's latest sales. Offering and signing costumers up for loyalty programs.
- Utilized unique selling tactics to demonstrate the benefit of applying for the store credit card to meet target sales goals and improve costumer loyalty.
Hostess
SUGO
02.2020 - 07.2021
- Able to multi-task, take direction and adapt to changing needs.
- Coordinated with the waitstaff, kitchen, and managers to ensure each guest was assigned and satisfied with their service.
- Manage the reservation log with accuracy and detail, making sure to note any special occasions and requests.
- Manage the takeout order process from end to end, from logging and receiving to processing and completing payment.
- Ensured knowledge of menu and on going promotions.
Education
Bachelor of Science - Information Science
University of Maryland - College Park
College Park, MD05.2025
Skills
- Product Guidance
- Critical Thinking
- Product and Service Sales
- Ability to multitask
- Cash Register Operation
- Policy and Procedure Adherence
- Safety and Cleanliness Standards
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Victoria's Secret & PINK
07.2021 - Current
Hostess
SUGO
02.2020 - 07.2021
Bachelor of Science - Information Science
University of Maryland - College Park
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