Mariann Adilenne Cuevas
Watertown,NY
Summary
Motivated and disciplined individual with experience in customer service, fast-paced work environments, and military service. Proven ability to work under pressure, collaborate with teams, and take responsibility at a young age.
Overview
4
4
years of professional experience
Work History
IT Specialist
Army Active Duty
06.2023 - 12.2025
- Managed installation and configuration of hardware and software systems to enhance operational efficiency.
- Provided technical support for end-users, resolving issues quickly to minimize downtime.
- Conducted routine maintenance checks on IT equipment, ensuring optimal performance and reliability.
- Collaborated with 3 team members to develop training materials for new technologies and processes for a battalion of around 1,200 soldiers.
- Created user accounts and assigned permissions.
Cashier
KFC
11.2022 - 06.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of workstations to enhance customer experience.
- Assisted in training approximately 5 new cashiers on operational procedures and customer service standards.
- Resolved customer inquiries and complaints promptly to ensure satisfaction.
Cashier
Taqueria Guadalajara
04.2022 - 08.2022
- Monitored inventory levels, restocking supplies as needed to maintain operations.
- Collaborated with team members to streamline checkout processes for improved efficiency.
- Implemented upselling techniques to enhance sales during peak hours.
- Ensured compliance with food safety regulations while handling cash and transactions.
- Managed approximately 50 calls per day while serving customers and handled the register.
Education
High School Diploma -
Tulare Union High School
Tulare, CA06.2023
Skills
- Information security
- Troubleshooting
- Time management
- Cash handling
- Cleaning and sanitizing
- Reliability and punctuality
- Attention to detail
- Multitasking
- Dependable and responsible
Accomplishments
- Supervised team of 20 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 13 in the development of a mission.
- Completed manager training program.
- Trained and mentored 6 soldiers.
Languages
Spanish
Native or Bilingual
Timeline
IT Specialist
Army Active Duty
06.2023 - 12.2025
Cashier
KFC
11.2022 - 06.2023
Cashier
Taqueria Guadalajara
04.2022 - 08.2022
High School Diploma -
Tulare Union High School