Marianne Burke
Worcester,MA
Summary
Dynamic professional with a proven track record, leveraging strong verbal communication and organizational skills to enhance customer experiences. Successfully managed inventory and cash handling, ensuring operational efficiency. Recognized for building lasting client relationships and fostering a positive team environment, driving repeat business and referrals.
Overview
24
24
years of professional experience
Work History
Budtender
Mission Dispensary
10.2024 - Current
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Managed inventory efficiently, ensuring accurate stock levels and timely reordering of popular products to prevent shortages.
- Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
- Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
Lead Floral Designer
Sparkle Flower Shop
02.2019 - 10.2024
- Enhanced customer satisfaction by creating visually stunning and memorable floral designs for various events.
- Managed inventory control, ensuring adequate stock levels of flowers and materials for timely order fulfillment.
- Improved overall team productivity by implementing time management practices that allowed for better prioritization of tasks.
- Created schedules, ordered supplies and input data for shipping and receiving.
- Provided exceptional customer service, addressing inquiries promptly and resolving issues professionally.
Lead Floral Designer
La Jolie Fleur
02.2012 - 02.2019
- Evaluated market trends to identify potential growth areas in the floral design industry, leading to strategic expansion decisions.
- Answering phone calls and taking customer orders.
- Optimized workflow processes in the design studio, allowing for more efficient project completion times without compromising quality standards.
Owner-General Manager
Regeneration Tatto
07.2005 - 02.2012
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Answered phones and booked appointments.
Manager
New England School Of Photography
08.2001 - 07.2005
- Responsible for checking equipment in and out for students.
- Maintained equipment, keeping everything in working condition.
- Tracked inventory for two darkrooms and film developing studios.
Education
No Degree -
Rittners School of Floral Design
Boston MaNo Degree -
New England School of Photography
Boston, MASkills
- Client Consultations
- Vendor Relationships
- Personnel Development
- Problem Resolution
- Strong Verbal Communication
- Organization
- Friendly Positive attitude
- Computer Proficiency
Accomplishments
- Featured exhibition designer at Worcester Art Museum's annual Flora in Winter event - 2019, 2020, 2022, 2024
- Winner of Boston Magazine "Best of Award" - Best Tattoo Shop 2009
Timeline
Budtender
Mission Dispensary
10.2024 - Current
Lead Floral Designer
Sparkle Flower Shop
02.2019 - 10.2024
Lead Floral Designer
La Jolie Fleur
02.2012 - 02.2019
Owner-General Manager
Regeneration Tatto
07.2005 - 02.2012
Manager
New England School Of Photography
08.2001 - 07.2005
No Degree -
Rittners School of Floral Design
No Degree -
New England School of Photography
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