Marianne Cruz
Plantation,FL
Summary
Service oriented professional with three years of experience in hospitality, and a life
long passion for aviation. Built on a foundation of integrity, strong focus on passenger safety and comfort. Professional communication. Ready to dedicate 100% to a career as a flight attendant, with full flexibility for reserve scheduling and relocation.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host
Olive Garden Restaurant
Plantation, FL
12.2023 - Current
- Greeted and seated guests, ensuring prompt and courteous service.
- Managed waitlist effectively to optimize guest flow during peak hours.
- Collaborated with servers and kitchen staff to enhance communication and efficiency.
- Maintained cleanliness and organization of the front-of-house area for optimal guest experience.
Server
Olive Garden Restaurant
Plantation, FL
12.2023 - Current
Deliver exceptional hospitality to over 100+ guests per shift in a high-pressure, fast-paced setting.
Coordinate seating and flow for the dining room, ensuring all safety and fire code protocols are met.
Manage guest complaints with empathy and efficiency, turning negative experiences into positive ones.
Maintain a clean and organized workspace, strictly following health and safety regulations.
Education
High School Diploma -
South Plantation
Plantation, FL07-2024
Skills
Team Collaboration: Proven ability to work effectively within a crew to ensure seamless service and operational safety
Customer Hospitality: 3 years of experience in high-volume "guest-first" environments
Communication: I’m comfortable talking to large groups and can switch easily between English and Spanish to help passengers feel at ease
Safety & Compliance: CPR/AED certified; disciplined in following strict FAA-regulated protocols and situational awareness
Certification
American Red Cross CPR & First Aid Certified
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Host
Olive Garden Restaurant
12.2023 - Current
Server
Olive Garden Restaurant
12.2023 - Current
High School Diploma -
South Plantation