Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marianne Hall

Hanceville,AL

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Big Lots
03.2020 - Current
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Used in-store system to locate inventory and place special orders for customers.
  • Participated in storewide audits, ensuring accuracy of inventory counts and identifying areas for improvement in stock management processes.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Maximized space utilization in warehouse storage areas by organizing unloaded materials according to dimensions and weight constraints.
  • Operated pallet jacks and forklifts to aid in safe transport of heavy items.

Bartender

WildWater
05.2023 - 09.2023
  • Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Served high customer volumes during special events, nights, and weekends.
  • Assisted with inventorying beverage stock and bar supplies.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Retail Sales Associate

Dollar General Market
05.2019 - 02.2020
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Conducted thorough product knowledge training sessions for new hires, ensuring they were well-equipped to serve customers effectively.
  • Maximized space utilization in warehouse storage areas by organizing unloaded materials according to dimensions and weight constraints.
  • Operated pallet jacks and forklifts to aid in safe transport of heavy items.

Kitchen Hand

Augusta's Sports Grill
02.2019 - 03.2019
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Promoted a safe work environment by adhering to strict health and safety guidelines during all tasks performed in the kitchen.
  • Monitored inventory deliveries to minimize product losses and prep for service.
  • Maintained proper food storage procedures to preserve ingredient freshness while minimizing risks of contamination or spoilage.
  • Monitored food temperature, discarding items not stored correctly.
  • Prepared simple menu items independently when necessary while maintaining high-quality standards set forth by chefs or supervisors.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Plated and presented food following chef requirements.
  • Operated kitchen equipment in accordance with manufacturer instructions.
  • Stocked and rotated food items according to expiration dates.
  • Lifted and carried heavy materials.
  • Expedited food service by efficiently delivering completed orders from the kitchen to servers in a timely manner.

Education

Associate of Applied Science -

Wallace State Community College - Hanceville
Hanceville, AL
05.2024

Advanced Academic -

Cordova High School
Cordova, AL
05.2017

Skills

  • Friendly and Helpful
  • Policy and Procedure Adherence
  • Truck unloading
  • Cash Drawer Management
  • Sales floor organization
  • Reliable and Responsible
  • Customer Assistance
  • Point of sale operation
  • Flexible Hours
  • Customer Service
  • Professional Appearance
  • Flexible Schedule

Timeline

Bartender

WildWater
05.2023 - 09.2023

Retail Sales Associate

Big Lots
03.2020 - Current

Retail Sales Associate

Dollar General Market
05.2019 - 02.2020

Kitchen Hand

Augusta's Sports Grill
02.2019 - 03.2019

Associate of Applied Science -

Wallace State Community College - Hanceville

Advanced Academic -

Cordova High School

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Marianne Hall