MARIANNE MOSS

Most recently, served as Agile Delivery Lead and Scrum Master, across eight Engineering teams in 30 months facilitating partnerships for Capital One with Amazon, Walmart and Menards, enhancing data publishing capabilities for Capital One Rewards and extending credit line offerings for cardholders.. Served to provide oversight of Cyber and Vulnerability Programs for Capital One Rewards ART..

For other clients,

• Provide expertise to clients in leveraging their technology, guiding their infrastructure decisions, IT performance and overall strategies.
• Serve as technology partner and adviser to clients to develop and implement AGILE strategies, and to collaboratively facilitate clients in defining priorities and initiatives Identify opportunities for improvements in cardholder/customer satisfaction, profitable revenue growth and return on investment.
• Collaborate to identify business gaps, opportunities, market demand, near and mid-term strategies. Assist organizations to gain insight, identify emerging business trends and define strategic roadmaps that result in disruptive business models.
• Partner with clients to ensure monitoring and maintenance of IT performance and productivity, cybersecurity and comprehensive IT management to keep business processes functioning at peak efficiency.

• Successfully drove global vision and leadership of EO's technology and data strategy, innovation, digital solutions and products, infrastructure, architecture design, security, compliance, and data governance
• Facilitated doubling of membership over 5 years though member-facing technologies that served more that 50 counties
• Portfolio leader and value innovator for transformational initiatives, proactively managing enterprise-wide portfolios and developing company's first Operating Continuity Plan
• Plan and implement highly effective API strategy, securely linking EO to its strategic partners, vendors, and local chapters across the globe
• Directed operational infrastructure assessment, effectively identifying potential impacts of EO's evolving business model on data architecture, and developing executable plans to bring greater value to EO's global member constituencies through CRM, Collaboration Software and Association Management Software
• Outlined and installed Global Data Privacy Strategy including full GDPR Compliance, and instituted continuous vulnerability assessment and ongoing remediation
• Meticulously analyzed market trends across entrepreneurial associations and other potential market disruptors across competitive landscape to successfully identify growth opportunities and value generators
• Led operational/technology strategy alignment and technical innovation including delivery of iOS and Android mobile applications, embraced by nearly 70% of members globally in the first 6 months following deployment
• Navigated through numerous international restrictions including the Great Firewall of China to effectively plan and direct implementation of public and EO member-facing digital deployments globally

Accomplished successful launch of business consultancy with primary focus on strategic data and technology guidance to clients in manufacturing, distribution, and hospitality industries. Senior consultant and advisor to cross-industry clients, including major international chains, providing expertise in entrepreneurial and organizational transformation efforts to achieve maximum performance and effectiveness. Guided entrepreneurial start-ups in hospitality space in effective client engagement and partnership development, greatly enhancing business growth. Introduced Agile into portfolio management best practices for large global hospitality chain,ensuring continuous improvements and high-quality service. Managed project portfolio to provide fully vetted multi-lingual capabilities on hospitality websites.

Fostered technologies that fueled organization's growth from $72 MM to nearly $1 BB during tenure, with more than 74% of sales processed digitally.

01/2008 to 01/2012

VICE PRESIDENT, INFORMATION TECHNOLOGY

• Lead Enterprise-wide technology assessment of 125-year old distribution organization
• Drove definition of technology roadmap for the Board's desired growth and diversification
• Lead vendor selection process for ERP, CRM, Logistics Management, Transportation Management and Freight Management software capabilities
• Designed Migration Process for ERP implementation and managed its execution with zero impact to business continuity, on-time and on-budget delivery
• Transitioned IT from a cost center to a revenue center through internal cost reduction and creation of a new technology consulting division for the Hospitality Industry.
• Acquired and integrated Oracle Endeca Web commerce solution to AHR's ERP solution to deliver, analyze, and targets content to Hospitality customers to encourage clicks and drive exponential growth.