Patricia Zepeda
Roanoke,USA
Summary
Project Management Professional (PMP) knowledgeable about all aspects of project and program management and system implementation approaches. Managed the project strategy, roadmap, and budget by assigning and prioritizing work items for several projects. Managed internal and external project teams that delivered high-performance, mission-critical business software and implementation, data migration, and systems integration services at domestic and international Colleges and Universities Knowledge of lineal, incremental, interactive, waterfall project management life cycle models, traditional, scrum, and agile project management techniques. Competence in higher education ERP information systems at domestic and foreign competence in higher education ERP information systems. Solid customer service skills displayed through proven ability to anticipate and meet clients' needs.
Overview
36
36
years of professional experience
Work History
Independent Project Management Consulting
Self Employed
Dallas, TX
09.2018 - Current
- Developed and executed pre-construction milestones on project schedule.
- Formulated quality assurance and safety standards to comply with construction plans.
- Kept projects on schedule and within budget while serving as project leader.
- Created schedules and roadmaps for projects with budgets ranging from $10K to $100K.
- Supervised day-to-day activities of Six-person team of contractors to promote productivity and efficient use of resources, maintaining on-time and under-budget project delivery.
Managing Partner
Valley Of The Kings Music
Dallas, TX
09.2006 - Current
- Established and implemented business procedures and process improvements.
- Analyzed and presented financial standings and cost effectiveness to other partners and investors.
- Directed strategic initiative that improved team productivity by 100%.
- Reduced labor costs by 10% per year by reworking schedules, operations standards and workflow.
Site Project Manager at State College of Florida
Robert Half Technology
Bradenton, FL
07.2017 - 12.2018
- Met project deadlines without sacrificing build quality or workplace safety.
- Identified plans and resources required to meet project goals and objectives.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Provided detailed project status updates to stakeholders and executive management.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
- Developed and implemented strategic project plans to meet business objectives.
- Maintained open communication by presenting regular updates on project status to customers.
- Monitored project progress, identified risks and took corrective action as needed.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Senior Project Manager at Laureate International U
Oxford Global Resources Inc
Tornillo, TX
06.2015 - 11.2015
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Partnered with project team members to identify and quickly address problems.
- Communicated project plans and progress to key stakeholders and project contributors.
- Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
- Maintained schedules to meet key milestones at every project phase.
- Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Crafted and maintained project plans and schedules to meet organizational objectives.
- Maintained open communication by presenting regular updates on project status to customers.
Project Manager, Client Services
Bang Technologies, Inc
Bridgewater, MA
07.2014 - 11.2014
- Developed and initiated projects, managed costs, and monitored performance.
- Identified plans and resources required to meet project goals and objectives.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Managed projects from procurement to commission.
- Monitored project performance to identify areas of improvement and make adjustments.
- Provided detailed project status updates to stakeholders and executive management.
- Developed and implemented project plans and budgets to ensure successful execution.
- Responded proactively and positively to rapid change.
Practice Manager
Ellucian
Frisco, Texas
02.1988 - 04.2013
- Supervised team of Six office personnel.
- Oversaw accounting, budgeting, and financial reporting.
- Created and implemented organizational policies and procedures.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Developed vendor network of contacts to drive down costs and increase revenues.
Project Manager
Ellucian
Frisco, TX
02.1988 - 04.2013
- Developed and initiated projects, managed costs, and monitored performance.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Managed projects from procurement to commission.
- Met project deadlines without sacrificing build quality or workplace safety.
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
- Outlined work plans, determined resources, wrote timelines, and generated initial budgets as part of project scope determination.
- Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
- Led and managed staff of [Number] team members engaged in administering complex IT infrastructure.
- Directed large-scale development and implementation of [Type] and [Type] solutions to meet business needs and build client loyalty.
Finance and Human Resources Consultant
Ellucian
Frisco, TX
02.1988 - 04.2013
- Contributed to business and HR functions by identifying, prioritizing and building organizational capabilities, behaviors, structures and processes.
- Built HR consulting capabilities focused on clients undergoing organizational change and development.
- Assessed client feedback and delivered information to management for corrective action.
- Applied facts and analytics to understand trends and develop solutions to positively impact organization.
Education
Sociology -
Tufts University
Project Management Professional (PMP) -
Project Management Institute
08.2007
Associate in Arts -
Bunker Hill College
06.1983
Skills
- Language Skills: English & Spanish (Fully Bilingual), Portuguese (Proficient Communication Skills) Primary Focus Areas of Expertise: Enterprise Resources Planning (ERP), Customer Relationship Management (CRM), Customer Services, Communications Management (CCM), Change Management, Project Schedule and Portfolio Management, Risk Management, System integration Business and Strategic Planning, Small Business Administration, Software Implementations, Requirements Analysis, Scope Management, Time Management, Conflict Management, Motivation and Mentoring, and Various Project Management and Productivity Software and Music Management System (Disco)
- Cost Control
- Client Administration
- Staff Management
- Project Management
- Employee Motivation
- Management Consulting
- Business Administration
- Process Updates
- Business Planning
- Trend Forecasting
- Data Analysis
- Business Efficiency Expertise
- Data Gathering
- Business Development
- Contract Management
- Infrastructure Planning and Design
- Change Management
- Customer Relations
Languages
Spanish
Native or Bilingual
Timeline
Independent Project Management Consulting
Self Employed
09.2018 - Current
Site Project Manager at State College of Florida
Robert Half Technology
07.2017 - 12.2018
Senior Project Manager at Laureate International U
Oxford Global Resources Inc
06.2015 - 11.2015
Project Manager, Client Services
Bang Technologies, Inc
07.2014 - 11.2014
Managing Partner
Valley Of The Kings Music
09.2006 - Current
Practice Manager
Ellucian
02.1988 - 04.2013
Project Manager
Ellucian
02.1988 - 04.2013
Finance and Human Resources Consultant
Ellucian
02.1988 - 04.2013
Sociology -
Tufts University
Project Management Professional (PMP) -
Project Management Institute
Associate in Arts -
Bunker Hill College
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