MARIANNE ROBERDS
Huntsville,TX
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
16
16
years of professional experience
Work History
DSP
New Danville
04.2023 - 01.2024
- Collaborated with multidisciplinary teams to provide comprehensive support for students with special needs.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Improved student behavior management by implementing consistent routines, clear expectations, and positive reinforcement strategies.
RESIDENT ADVISOR
MONTGOMERY COUNTY WOMENS CENTER
03.2017 - 06.2017
- Perform resident registration, data input
- One on one care for residents
- Discuss mediate and provide resolutions for residents with issues and complaints
- Respond to crisis situations maintaining crisis protocols and document incidents accordingly
- Provide transportation for residents
- Informing residents about rules and regulations to be followed and recommending no violations
- Develop and maintain a positive environment for the residents
- Answer and respond to the crisis hotline.
PATIENT SERVICES COORDINATOR
LAKESIDE SLEEP CENTER
06.2016 - 02.2017
- Responsible for front desk and check out of very busy sleep lab
- Perform patient registration, data input
- Verified patient insurance and filed authorizations as needed
- One on one care for patients, setting patients up on CPAP equipment
- Patient checkout and completion
- Follow up phone calls and mailing new supply orders monthly
- Collected patient co-payments and recorded payment transactions; obtained third-party payer authorization for services provided and communicated outstanding balances to insurance companies and patients.
SPECIAL EDUCATION ASSISTANT
MADLEY RANCH ELEMENTARY
09.2014 - 01.2016
- Managed crisis situations calmly, maintaining safety protocols while supporting the emotional well-being of affected students during challenging moments within the school day.
- Assisted students in achieving academic goals by providing one-on-one support and small group instruction.
- Enhanced student learning by adapting instructional strategies to individual needs.
OUTPATIENT CODER
HCA HOSPITALPARALLON BUSINESS SOLUTIONS
09.2007 - 02.2014
- Research diagnosis/procedure coding for physicians on outpatient ER, laboratory, radiology medical charts
- Carefully coded outpatient diagnoses and examined for accuracy and completeness according to services rendered
- Contacted medical staff in the absence of the required documents, completion of the medical record on query for clarification of documentation
- Assigned additional diagnosis codes based on specific clinical findings
- Quickly responded to staff and client inquiries regarding CPT codes.
Education
ASSOCIATES DEGREE - Vocational Nursing
MONTGOMERY COMMUNITY COLLEGE
05.2001
HIGH SCHOOL DIPLOMA -
MONTGOMERY HIGH SCHOOL
05.1996
Skills
- Medical Terminology
- Client/Patient Relation
- Patient Confidentiality
- Office Administration
- Schedule Management
- Patient Flow Management
- Outstanding Written and Verbal Communication Skills
- EMR, MS Word, Excel Experience
- Organizational Skills
References
AVAILABLE UPON REQUEST
Timeline
DSP
New Danville
04.2023 - 01.2024
RESIDENT ADVISOR
MONTGOMERY COUNTY WOMENS CENTER
03.2017 - 06.2017
PATIENT SERVICES COORDINATOR
LAKESIDE SLEEP CENTER
06.2016 - 02.2017
SPECIAL EDUCATION ASSISTANT
MADLEY RANCH ELEMENTARY
09.2014 - 01.2016
OUTPATIENT CODER
HCA HOSPITALPARALLON BUSINESS SOLUTIONS
09.2007 - 02.2014
ASSOCIATES DEGREE - Vocational Nursing
MONTGOMERY COMMUNITY COLLEGE
HIGH SCHOOL DIPLOMA -
MONTGOMERY HIGH SCHOOL
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