Detail-oriented Certified Pharmacy Technician with expertise in pharmacy operations and medication management. Committed to regulatory compliance and effective communication, ensuring optimal patient care. Strong analytical skills facilitate effective problem-solving and collaboration within healthcare teams. Proficient in prescription processing and inventory control, delivering high-quality customer service while maintaining accuracy and compliance.
Work History
Certified Pharmacy Technician, CPhT
3 Years 2 Months
CVS Longs Drugs | 06.2023 - Current
Provided patient counseling on medication usage, enhancing understanding and compliance.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Counted, measured, and labeled medications following standard procedures.
Reviewed and verified customer information and insurance provider information.
Administered vaccines to patients in compliance with safety protocols.
Assistant Manager
2 Years 11 Months
Footlocker Retail | 07.2020 - 06.2023
Supervised daily store operations, ensuring adherence to company policies and procedures.
Trained and mentored new staff on customer service standards and operational protocols.
Managed conflict resolution among team members, fostering a positive work environment and enhancing team morale.
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Hostess/Server
4 Months
Chuck E Cheese | 11.2019 - 03.2020
Greeted and seated guests promptly, ensuring positive first impressions.
Managed dining area cleanliness and organization to enhance guest experience.
Welcomed guests and managed seating arrangements to ensure optimal flow and customer satisfaction.
Provided exceptional service by taking orders accurately and responding promptly to guest inquiries.
Collaborated with kitchen staff to coordinate timely food delivery, enhancing overall dining experience.
Sales Associate
1 Year 2 Months
Footlocker Retail | 09.2018 - 11.2019
Guided customers in product selection and addressed inquiries to promote satisfaction during shopping.
Managed multiple customer requests simultaneously by prioritizing tasks and efficiently delegating work among team members.
Processed transactions efficiently, reducing customer wait times during peak hours.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Communication with customers professionally and proactively to provide product information and advice.
Education
Associate of Arts - Liberal Arts in Human Development & Family Studies
Kapiolani Community College | Honolulu, HI | 12.2026
High School Diploma
Wallace Rider Farrington High School | Honolulu, HI | 05.2020
Honor Roll Cum Laude for 4 years (2016-2020)
Seal of Biliteracy (Ilocano & Tagalog Fluency)
Skills
Filling prescriptions
Medication safety
Prescription interpretation
Insurance verification
Insurance billing
HIPAA regulations
Regulatory compliance
Inventory management
Vaccine administration
Pharmacist support
Analytical problem-solving
Service excellence
Multilingual support
Patient education
Certification
CPhT - Certified Pharmacy Technician
FIRST AID/CPR/AED
APhA- Certified Pharmacy Technician Immunizer
Languages
Tagalog
Ilocano
English
Timeline
Certified Pharmacy Technician, CPhT
CVS Longs Drugs
06.2023 - CurrentRead More
Assistant Manager
Footlocker Retail
07.2020 - 06.2023Read More
Hostess/Server
Chuck E Cheese
11.2019 - 03.2020Read More
Sales Associate
Footlocker Retail
09.2018 - 11.2019Read More
Kapiolani Community College
Associate of Arts from Liberal Arts in Human Development & Family Studies