Marianne Paloma Acao Chacon
Sioux Falls
Overview
9
9
years of professional experience
Work History
Shift Leader
Walgreens
Sioux Falls, SD
11.2025 - Current
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Trained and mentored team members to enhance performance and efficiency.
- Managed inventory levels, coordinating with suppliers for timely restocking.
- Developed work schedules, optimizing labor resources and enhancing productivity.
- Resolved customer complaints promptly, improving overall service satisfaction.
- Implemented process improvements that streamlined workflow and reduced downtime.
- Conducted safety inspections, fostering a safe work environment for all staff.
Bilingual Sales Representative
Verizon
Sioux Falls
06.2024 - 10.2025
- Managed bilingual customer interactions to enhance satisfaction and resolve inquiries efficiently.
- Developed product knowledge to effectively communicate features and benefits to diverse clientele.
- Executed sales strategies to meet targets, contributing to overall team performance and success.
- Collaborated with marketing teams to tailor promotions for multilingual audiences, increasing engagement.
Debt Collection Specialist
First Premier Bankcard
Sioux Falls, SD
10.2020 - 11.2022
- Managed accounts receivable through effective communication with clients regarding outstanding balances.
- Conducted detailed account reviews to identify collection opportunities and resolve discrepancies.
- Implemented improved follow-up strategies to enhance recovery rates on overdue accounts.
- Maintained accurate records of interactions and payments within debt collection software systems.
Online Personal Shopper
Walmart
Sioux Falls, SD
07.2017 - 11.2018
- Conducted thorough product research to ensure informed purchasing decisions
- Maintained accurate records of customer orders and preferences
- Collaborated with team members to enhance shopping experience for clients
- Adapted quickly to new tools and technologies for efficient order processing
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
Education
High School Diploma -
Washington High School
Sioux Falls 06.2019
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service focus
- Flexible schedule
- Team motivation
- Strong verbal and written communication
- Training assistance
- Creative problem solving
- Customer service management
- Team collaboration and leadership
- Conflict resolution
- Staff training and development
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Shift Leader
Walgreens
11.2025 - Current
Bilingual Sales Representative
Verizon
06.2024 - 10.2025
Debt Collection Specialist
First Premier Bankcard
10.2020 - 11.2022
Online Personal Shopper
Walmart
07.2017 - 11.2018
High School Diploma -
Washington High School