Mariannys Rodriguez

• Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers
• Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
• Utilized strong problem-solving skills to quickly identify and address customer issues.
• Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
• Contributed to achieving company goals by consistently meeting or exceeding performance metrics.
• Assisted in training new hires, sharing best practices for effective customer service delivery.
• Streamlined communication processes for improved information exchange between customers and team members.
• Responded proactively and positively to rapid change.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Costumer service agent

Provided aid to travelers requiring special assistance.