Mariano Acevedo
Peoria,AZ
Summary
Dynamic and results-driven retail leader with a proven track record of excellence in team development, operational execution, and business growth. Recognized as the Top Merchandising Assistant Manager for five consecutive years, driven by a passion for motivating teams and aligning strategies to achieve outstanding performance. Experienced Lift Equipment Trainer across multiple facilities, ensuring safety and efficiency in operations. Committed to building high-performing teams and cultivating a business culture that consistently ranks #1 in customer satisfaction and operational success.
Overview
14
14
years of professional experience
Work History
Shipping Area Supervisor
The Home Depot RLC 8617
Phoenix, AZ, AZ
03.2025 - Current
- Conducted regular inspections to uphold quality standards and identify potential issues.
- Facilitated communication between management and team members to enhance workflow.
- Monitored employee performance to provide constructive feedback and support growth.
- Supervised daily operations to ensure team efficiency and compliance with company policies.
Recycle Area Supervisor
The Home Depot RLC 8617
Phoenix, Arizona
07.2023 - 02.2025
- Coordinated staff schedules and assignments to optimize workforce productivity.
- Trained new employees on company procedures and safety protocols.
- Conducted performance evaluations to assess team member contributions.
- Facilitated team meetings to discuss challenges and share best practices.
- Created and implemented daily work schedules to ensure that all tasks were completed in an efficient manner.
- Kept areas clean, neat, and inspection-ready to comply with product guidelines.
Night Operations Manager
The Home Depot 0459
Glendale, AZ
11.2021 - 07.2023
- Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
- Accurately managed shipment processing, providing direction to associates and overseeing inventory activities.
- Assessed team proficiencies, identifying and targeting areas for improvement.
- Managed scheduling for 15 employees to optimize productivity.
- Streamlined operational efficiencies by coordinating staff development and succession planning for seasonal freight flow.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
Merchandising Assistant Store Manager
The Home Depot Inc 0485
Phoenix, AZ
03.2021 - 10.2021
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Oversaw aspects of maintenance, inventory and daily activity management.
- Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Assisted customers, answered questions and resolved problems for stellar customer service.
- Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
- Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement.
- Created engaging merchandise presentations to motivate impulse purchases.
Specialty Assistant Store Manager
The Home Depot Inc 0485
Phoenix, AZ
09.2019 - 03.2021
- Analyzed team performance on weekly basis through review of in-depth reports.
- Worked jointly with team members to assist with closing of leads.
- Boosted team morale and overall sales volume by creating employee incentive sales contests.
- Worked with customers to identify needs and suggest appropriate products.
Merchandising Assistant Store Manager
The Home Depot Inc #0424
Peoria, AZ
03.2015 - 06.2019
- Monitored weekly, monthly and quarterly achievement goals.
- Organized and prioritized projects.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Coached and developed store associates through formal and informal interactions.
- Oversaw aspects of maintenance, inventory and daily activity management.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Assisted customers, answered questions and resolved problems for stellar customer service.
- Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.
Department Supervisor
The Home Depot Inc 0468
Phoenix, AZ
03.2012 - 03.2015
- Trained and mentored new associates on department policies and procedures.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Addressed employee issues and conflicts to provide input, feedback and coaching.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
- Assessed displays for proper stock, checked store organization and kept aisles clear of obstacles.
- Organized and completed weekly schedules to ensure each shift was adequately covered.
- Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
- Put together store's large displays.
- Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service and resolving customer issues.
Sales Associate
The Home Depot Inc 0468
Phoenix, AZ
03.2011 - 03.2012
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Met merchandise processing standards and maintained organized and accessible work area.
- Built trusting relationships with customers by making personal connections.
Education
High School Diploma -
Washington High School
Phoenix, AZSkills
- Financial administration
- Recruiting and hiring
- Performance improvements
- Supervision and training
- Proficient in Microsoft
- Profit and loss accountability
- Cross-functional team management
- Reliable and trustworthy
Education and Training
other
Timeline
Shipping Area Supervisor
The Home Depot RLC 8617
03.2025 - Current
Recycle Area Supervisor
The Home Depot RLC 8617
07.2023 - 02.2025
Night Operations Manager
The Home Depot 0459
11.2021 - 07.2023
Merchandising Assistant Store Manager
The Home Depot Inc 0485
03.2021 - 10.2021
Specialty Assistant Store Manager
The Home Depot Inc 0485
09.2019 - 03.2021
Merchandising Assistant Store Manager
The Home Depot Inc #0424
03.2015 - 06.2019
Department Supervisor
The Home Depot Inc 0468
03.2012 - 03.2015
Sales Associate
The Home Depot Inc 0468
03.2011 - 03.2012
High School Diploma -
Washington High School