Summary
Overview
Work History
Education
Skills
Timeline
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Mariano Angel

Kansas City

Summary

Dynamic professional with strong navigation skills and a proven ability to build client relationships, honed during my tenure at Panasonic as an Escort Driver. Recognized for exceptional problem resolution and multitasking abilities, I consistently enhanced service quality while ensuring passenger safety and satisfaction.

Overview

2026
2026
years of professional experience

Work History

Escort Driver

Panasonic
2023 - 07.2025
  • Performed pre-trip inspections to identify potential vehicle issues, ensuring the safety of all passengers throughout the journey.
  • Supported drivers with lane changes, bridge crossings and entry to main thoroughfares.
  • Participated in ongoing performance evaluations with supervisors, receiving feedback and making necessary adjustments to continually improve driving skills and customer service abilities.
  • Collaborated with dispatchers to stay updated on client needs, special requests, or logistical changes while en route.
  • Participated in team meetings to discuss strategies for improving overall service quality within the escort driving department.

Material Handler

K&Company
2020 - 2023
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Collaborated with team members to ensure timely completion of tasks and high-quality work standards.

Bilingual Member Service Representative

DEMDACO
2018 - 10.2020
  • Provided exceptional service to a large number of customers each day processing orders
  • Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
  • Maintained high-quality service by adhering to company policies and standards in all member interactions.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Education

Wyandotte H.S
Kansas City, KS

Skills

  • Strong navigation skills
  • Client relationship building
  • Credit card payment processing
  • Provem-Solving Avility
  • Problem resolution
  • Documentation
  • Multitasking and Organization
  • Invoice presentation and Processing
  • Billing adjustments and Refunds
  • Technical Support

Timeline

Escort Driver

Panasonic
2023 - 07.2025

Material Handler

K&Company
2020 - 2023

Bilingual Member Service Representative

DEMDACO
2018 - 10.2020

Wyandotte H.S

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Mariano Angel