Maria Olga Rodriguez
Brooklyn,NY
Summary
Compassionate professional with extensive experience in case management and human services. Proven ability in problem-solving and critical thinking, delivering tailored support to vulnerable populations and ensuring successful access to essential resources.
Overview
19
19
years of professional experience
Work History
Case Manager
ACACIA NETWORK HOUSING
Brooklyn, NY
12.2024 - 12.2025
- Conducted thorough assessments of shelter clients, identifying issues, goals, and necessary interventions
- Developed individualized service plans in collaboration with clients, monitored clients progress biweekly and adjusted interventions to maximize outcomes
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources
- Maintained accurate case documentation in compliance with organizational standards
- Participated in professional development opportunities to stay current on best practices within the field of case management
Caregiver
Maria Vitalina Rodriguez
Brooklyn, NY
12.2010 - 12.2023
- Provided compassionate care to my mother, assisting with daily living activities and personal hygiene
- Assisted with mobility, ensuring safety during transfers and ambulation
- Monitored vital signs, administered medications and replaced bandages, dressings, and binders to care for wounds and encourage healing
- Performed housekeeping duties, ran errands, managed laundry, and completed weekly grocery shopping
- Cooked meals and assisted with eating tasks to support healthy nutrition
- Administrated financial affairs and managed all appointments
Human Services Counselor
Polk County Health Department/Healthy Start
Haines City, FL
03.2007 - 12.2010
- Provided bilingual care coordination services in the Healthy Start program
- Instructed maternal and infant health curriculum to pregnant women and mothers with children under 3 years of age
- Conducted home visits, completed needs assessments and provided referrals to connect clients with clinic services
- Maintained caseload of clients within Health Dept records
- Instructed in Spanish the Child Passenger Safety Class and installed infant/child car seats after class or during special events
- Participated in ongoing professional development opportunities and regular team meetings to stay current on best practices
Education
Bachelor of Science - Health Education
Hunter College
New York, NYSkills
- Active listening
- Needs assessment
- Clear verbal and written bilingual communication
- Vulnerable population awareness
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Case Manager
ACACIA NETWORK HOUSING
12.2024 - 12.2025
Caregiver
Maria Vitalina Rodriguez
12.2010 - 12.2023
Human Services Counselor
Polk County Health Department/Healthy Start
03.2007 - 12.2010
Bachelor of Science - Health Education
Hunter College