Maria P Saavedra
Summary
Dynamic customer service professional with extensive experience at McDonald's Restaurant, excelling in bilingual communication and customer satisfaction. Proven ability to resolve complaints and enhance client experiences through patience and empathy. Skilled in cash handling and CRM software, consistently delivering results and fostering positive relationships.
Work History
Cashier and Customer Service to Clients
I do have a good experience on customer service I’m bilingual inglés and fluent Spanish work with customers satisfaction also I’m good as cashier and willing to to keeping learning a new skill also work before on telemarketing dealing with customers satisfaction also work at call center on forth Lauderdale Fl an little experience on enrolling people on health insurance like cousin for the insurance
Caretaker
- Assisted residents with daily living activities to enhance comfort and well-being.
- Maintained cleanliness and organization of resident living spaces to promote a safe environment.
- Supported nursing staff in monitoring resident health and reporting concerns promptly.
- Engaged residents in social activities to foster community and improve quality of life.
Telemarketing Consultant
- Developed engaging scripts to enhance customer interaction and increase conversion rates.
- Conducted market research to identify potential leads and improve targeting strategies.
- Utilized CRM software to track calls, document interactions, and manage follow-up tasks.
- Collaborated with team members to refine telemarketing techniques and share best practices.
Retail Sales Associate
- Assisted customers in selecting maternity clothing to enhance shopping experience.
- Managed inventory levels and organized stockroom for efficient product accessibility.
- Provided product knowledge training to new team members on maternity wear features.
- Handled point-of-sale transactions accurately and efficiently to ensure smooth checkout process.
Customer Care Representative
- Assisted customers with inquiries regarding vehicle features and financing options.
- Resolved customer complaints efficiently to enhance satisfaction and retention.
- Processed vehicle orders and coordinated deliveries with sales team.
- Maintained accurate customer records in CRM system for streamlined follow-up.
Customer Service Cashier
I do have a good experience on customer service I’m bilingual inglés and fluent Spanish work with customers satisfaction also I’m good as cashier and willing to to keeping learning a new skill also work before on telemarketing dealing with customers satisfaction also work at call center on forth Lauderdale Fl an little experience on enrolling people on health insurance like cousin for the insurance