Maria Patricia Ortez
Panama City,FL
Summary
Hardworking professional with several years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.
Overview
8
8
years of professional experience
2019
2019
years of post-secondary education
1
1
Certification
Work History
Driver
Lyft Driver Service
Panama City, FL
11.2025 - Current
- Provided safe and reliable transportation for diverse passengers across various locations.
- Navigated routes efficiently using GPS and mapping applications.
- Communicated effectively with passengers to ensure a positive ride experience.
- Maintained vehicle cleanliness and performed regular safety checks.
- Managed time effectively to meet passenger pick-up and drop-off schedules.
- Followed all traffic laws and regulations to ensure safety on the road.
- Responded promptly to passenger inquiries and concerns during rides.
- Delivered goods and services to customers on time and in excellent condition.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Documented daily mileage, gas, and other data.
- Adhered to company policies and procedures related to safety and security standards.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Picked up clients from specific locations to transport and drop off at destinations.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Maintained accurate logs of vehicle inspections and repair status.
- Achieved consistently high customer scores due to exceptional service.
Security Officer
DSI SECURITY SERVICES
Panama City, FL
01.2024 - 10.2025
- Monitored premises to ensure safety and security of property.
- Conducted regular patrols to detect and prevent security breaches.
- Responded promptly to alarms and incidents, ensuring appropriate action was taken.
Security Officer
DSI SECURITY SERVICES
Panama City, FL
01.2023 - 09.2025
Security Officer
St. Moritz Security Services, Inc.
Panama City Beach, USA
08.2023 - 11.2023
- Security Officer at the gates and Patrol
- Monitored premises to ensure safety and security of property.
- Conducted regular patrols to detect and prevent security breaches.
- Responded promptly to alarms and incidents, ensuring appropriate action was taken.
- Documented daily activities, incidents, and irregularities in reports.
- Enforced access control policies to restrict unauthorized entry effectively.
- Maintained communication with team members through radio and other devices.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Confirmed visitor identification prior to granting entry into the building.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Monitored surveillance cameras and responded to suspicious activity.
- Monitored premises and recorded activity in daily officer reports.
- Completed incident reports to record security or loss prevention incidents.
- Provided escorts for visitors as needed throughout the facility.
Babysitter
Bilbao, Spain
03.2023 - 08.2023
- Helping my Daughter with her baby
Security Officer
DSI Security
Atlanta, USA
12.2022 - 03.2023
- I work for building offices
Security Officer
DSI Security
Tallahassee, USA
06.2022 - 11.2022
- I work in condominiums and Trulieve (Marihuna medicinal company)
Daughter Job
HomeServe
Camilla, USA
10.2021 - 06.2022
- At this time I dedicated to take care of my dad because he's healthy is delicate, I get back to the work in June when he's passed away.
Security Officer
FCS First Coast Security
Fort Myers, USA
08.2021 - 10.2021
- I work at the Bus station and Library, here at my 2 position i learned something new every day, i love my job
Security Officer
Tidewater Beach Resort
Panama City Beach, USA
06.2021 - 08.2021
- Work in condominium
Security Officer
American Security Associates Inc
Panama City Beach, USA
12.2020 - 04.2021
- Work in the condominiums
Security Officer
Weiser Security Services
Panama City Beach, USA
02.2020 - 12.2020
- Work in the Port Authority
Security Officer
American Security Associates Inc
Panama City Beach, USA
12.2019 - 02.2020
- Work in the condominiums
Security Officer
Statewide Security Enforcement and Investigations
Fort Myers, USA
03.2019 - 08.2019
- Security at the gate and cameras
Security Officer
Dynamic Security, Inc
Panama City, USA
12.2018 - 02.2019
- Work in the Shipyard
Security Officer
Trident Security Services, Inc
Mount Pleasant, USA
09.2018 - 12.2018
- Work in the Court house
Security Officer
Dynamic Security, Inc
Panama City, USA
06.2018 - 08.2018
- Work in the Port Authority
Security Officer
American Security Associates Inc
Panama City Beach, USA
03.2018 - 05.2018
- Work in the condominiums
Security Officer
LANCE SECURITY
Panama City Beach, USA
02.2018 - 03.2018
- Work in condominiums
Education
CERTIFICATE OF COMPLETION - WORKPLACE Diversity
Private Security Professionals of America
05.2024 - 05.2024
CERTIFICATE OF COMPLETION - CERTIFIED SECURITY SUPERVISOR
Private Security Professionals of America
05.2024 - 05.2024
CERTIFICATE OF COMPLETION - Motor Vehicle Protocol
Private Security Professionals of America
04.2024 - 04.2024
CERTIFICATE OF COMPLETION - Improving Workplace Security
Private Security Professionals of America
04.2024 - 04.2024
CERTIFICATE OF COMPLETION - Workplace Violence/Fundamental Awareness
Private Security Professionals of America
04.2024 - 04.2024
CERTIFICATE OF COMPLETION - Workplace Risk / Fundamental Awareness
Private Security Professionals of America
04.2024 - 04.2024
CERTIFICATE OF COMPLETION - S/O in The Know
Private Security Professionals of America
04.2024 - 04.2024
CERTIFICATE OF COMPLETION - Security Officer Basics
Private Security Professionals of America
04.2024 - 04.2024
CERTIFICATE OF COMPLETION - Communications Verbal &Nonverbal
Private Security Professionals of America
11.2024 - 11.2024
Class D - Security officer
Greenhead training center
Panama City, FLSkills
- Spanish
- Customer service
- Advanced
- Restaurant experience
- Sales
- Security
- English
- Hospitality
- Conflict management
- Driving
- Supervising experience
- Communication skills
- Cash register
- Basic math
- Cash handling
- Safe transportation
- Route navigation
- Vehicle inspection
- Time management
- Emergency response
- Conflict resolution
- Activity reporting
- Security protocols
- Access control
- Problem solving
- Effective communication
- Attention to detail
- Team collaboration
- Organizational skills
- Delivery pickup
- Safety management
- Safe driving practices
- City and non-city driving
- Passenger assistance
- Defensive driving
- Traffic laws
- Safe driving techniques
- [Language] fluency
- GPS and route planning
- Punctuality
- Clean driving record
- Patience and tact
- Valid Driver's license
- Passenger transportation
- Safety protocols
- Verbal and written communication
- Navigational systems and GPS
- Friendly and outgoing
Certification
- AED Certification, 01/01/24, 01/01/26, National Health & Safety Association
- First Aid Certification, 01/01/24, 01/01/26, National Health & Safety Association
- CPR Certification, 01/01/24, 01/01/26, National Health & Safety Association
- Driver's License, Class D Security
- Guard Card, Security Supervisor, 05/01/24, 05/01/27, Private Security Professionals of America
- Workplace Diversity, 05/01/24, Present, Private Security Professionals of America
- Motor vehicle protocol, 04/01/24, Present, Private Security Professionals of America
- Improving workplace security, 04/01/24, Present, Private Security Professionals of America
- Workplace violence/Fundamental awareness, 04/01/24, Present, Private Security Professionals of America
- Workplace risks/Fundamental awareness, 04/01/24, Present, Private Security Professionals of America
- Workplace safety/Fundamental awareness, 04/01/24, Present, Private Security Professionals of America
- Lessons learned, 04/01/24, Present, Private Security Professionals of America
- S/O inthr Know, 04/01/24, Present, Private Security Professionals of America
- Security Officer Basics, 04/01/24, Present, Private Security Professionals of America
- Certificate Security Officer, 04/01/24, 04/01/26, Private Security Professionals of America
Personal Information
Work Permit: Autorizado a trabajar en EE. UU. para cualquier empresa
Timeline
Driver
Lyft Driver Service
11.2025 - Current
CERTIFICATE OF COMPLETION - Communications Verbal &Nonverbal
Private Security Professionals of America
11.2024 - 11.2024
CERTIFICATE OF COMPLETION - WORKPLACE Diversity
Private Security Professionals of America
05.2024 - 05.2024
CERTIFICATE OF COMPLETION - CERTIFIED SECURITY SUPERVISOR
Private Security Professionals of America
05.2024 - 05.2024
CERTIFICATE OF COMPLETION - Motor Vehicle Protocol
Private Security Professionals of America
04.2024 - 04.2024
CERTIFICATE OF COMPLETION - Improving Workplace Security
Private Security Professionals of America
04.2024 - 04.2024
CERTIFICATE OF COMPLETION - Workplace Violence/Fundamental Awareness
Private Security Professionals of America
04.2024 - 04.2024
CERTIFICATE OF COMPLETION - Workplace Risk / Fundamental Awareness
Private Security Professionals of America
04.2024 - 04.2024
CERTIFICATE OF COMPLETION - S/O in The Know
Private Security Professionals of America
04.2024 - 04.2024
CERTIFICATE OF COMPLETION - Security Officer Basics
Private Security Professionals of America
04.2024 - 04.2024
Security Officer
DSI SECURITY SERVICES
01.2024 - 10.2025
Security Officer
St. Moritz Security Services, Inc.
08.2023 - 11.2023
Babysitter
03.2023 - 08.2023
Security Officer
DSI SECURITY SERVICES
01.2023 - 09.2025
Security Officer
DSI Security
12.2022 - 03.2023
Security Officer
DSI Security
06.2022 - 11.2022
Daughter Job
HomeServe
10.2021 - 06.2022
Security Officer
FCS First Coast Security
08.2021 - 10.2021
Security Officer
Tidewater Beach Resort
06.2021 - 08.2021
Security Officer
American Security Associates Inc
12.2020 - 04.2021
Security Officer
Weiser Security Services
02.2020 - 12.2020
Security Officer
American Security Associates Inc
12.2019 - 02.2020
Security Officer
Statewide Security Enforcement and Investigations
03.2019 - 08.2019
Security Officer
Dynamic Security, Inc
12.2018 - 02.2019
Security Officer
Trident Security Services, Inc
09.2018 - 12.2018
Security Officer
Dynamic Security, Inc
06.2018 - 08.2018
Security Officer
American Security Associates Inc
03.2018 - 05.2018
Security Officer
LANCE SECURITY
02.2018 - 03.2018
Class D - Security officer
Greenhead training center