Maria Paula Noriega
Boston,MA
Overview
8
8
years of professional experience
Work History
Member Service Representative
First Priority Credit Union
12.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Educated and engaged customers with new bank products and services.
- Responded to customer calls and emails to answer questions about products and services.
Sales Associate
Boston Campus Gear
09.2022 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Catering Assistant
Victor Castaneda Catering Services
03.2018 - 01.2019
- Delivered catered food and supplies to facility for on-time set-up.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Maintained flexible work schedule to meet event needs.
Catering Staff Member
Noblesse Gelateria
01.2016 - 07.2018
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained flexible work schedule to meet event needs.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Education
Psychology
Universidad Cesar Vallejo
Trujillo, PeruNo Degree - Gastronomy
Blue Ribbon International
Trujillo, PeruSkills
- Customer Support
- Guest Interaction
- Efficient Service
- Customer Service
- Food and Beverage Service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Member Service Representative
First Priority Credit Union
12.2022 - Current
Sales Associate
Boston Campus Gear
09.2022 - 12.2022
Catering Assistant
Victor Castaneda Catering Services
03.2018 - 01.2019
Catering Staff Member
Noblesse Gelateria
01.2016 - 07.2018
Psychology
Universidad Cesar Vallejo
No Degree - Gastronomy
Blue Ribbon International