Mariapaz Miller
Morristown,NJ
Summary
Results-driven Product Manager with a proven track record at Memorial Sloan Kettering Cancer Center, known for improving product usability and optimizing HR processes through innovative digitization. Proven ability to lead cross-functional teams and deliver high-quality projects on time, emphasizing meticulous attention to detail and a strong customer-centric approach.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Product Manager
Memorial Sloan Kettering Cancer Center
New York, NY
10.2023 - Current
- Managed cross-functional teams across departments, including application services, software engineering, cyber security engineering, payroll, HR teams, and clinical departments.
- Gathered detailed use cases and business requirements through regular virtual meetings and intake sessions.
- Participated in design reviews to ensure usability standards are being met throughout the product development cycle.
- Monitored the progress of each project to ensure the timely delivery of deliverables in accordance with established quality standards. Leveraged technical knowledge to navigate functional requirements.
- Worked with technical teams to improve user experience and confirm builds meet user specifications.
- Communicated progress updates at regular intervals with senior leadership.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Maintained updated knowledge through continuing education, and obtained a product management professional certificate.
Business Analyst
Memorial Sloan Kettering Cancer Center
03.2021 - 09.2023
- Designed, implemented, and enhanced HR platforms by performing in-depth business analysis.
- Mapped and documented business process workflows, and streamlined processes through digitization and automation.
- Provided technical support during user acceptance testing cycles.
Project Coordinator
Memorial Sloan Kettering Cancer Center, Chemotherapy Unit
New York, NY
02.2020 - 03.2021
- Managed communication channels between various teams involved in the execution of complex projects.
- Served as point-of-contact to support order management, testing and reporting.
- Prepared status reports to communicate progress to stakeholders and management teams.
Senior Administrative Assistant
Memorial Sloan Kettering
New Yo, New Y
10.2017 - 02.2020
- Scheduled meetings, appointments, and events for executives.
- Coordinated catering services for various functions, including sales trainings and department meetings.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
Administrative Secretary
AtlantiCare Regional Medical Center, A Member Of Geisinger
Atlantic City, NJ
04.2015 - 10.2017
- Handled incoming calls and directed callers to appropriate department or employee.
- Facilitated communication between departments by distributing memos or other correspondences.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Education
Master of Science - Human Resources Management
Southern New Hampshire University
Hooksett, NH05-2020
Bachelor of Science - Management Psychology & Counseling
St. Scholastica's College
Manila, Philippines03-2010
Skills
- Product vision and strategy
- Project planning
- Attention to detail
- Product roadmaps
- Requirements building
- Design thinking
- Teamwork and collaboration
- Prioritization and execution
- Cross functional leadership
- User experience optimization
- Customer training
- Customer empathy
- Documentation management
- Troubleshooting and QA
Certification
- Aha! Product Management Professional Certificate. Issued January 2025.
Languages
Tagalog
Native/ Bilingual
References
References available upon request.
Timeline
Product Manager
Memorial Sloan Kettering Cancer Center
10.2023 - Current
Business Analyst
Memorial Sloan Kettering Cancer Center
03.2021 - 09.2023
Project Coordinator
Memorial Sloan Kettering Cancer Center, Chemotherapy Unit
02.2020 - 03.2021
Senior Administrative Assistant
Memorial Sloan Kettering
10.2017 - 02.2020
Administrative Secretary
AtlantiCare Regional Medical Center, A Member Of Geisinger
04.2015 - 10.2017
- Aha! Product Management Professional Certificate. Issued January 2025.
Master of Science - Human Resources Management
Southern New Hampshire University
Bachelor of Science - Management Psychology & Counseling
St. Scholastica's College
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