Maria Ruacho Rivera
Los Angeles,CA
Summary
Dedicated Customer Service Professional experienced in delivering positive and memorable experiences for customers. Demonstrated strong work ethic, adaptability, and exceptional interpersonal skills while effectively managing multiple tasks. Committed to continuous improvement and quickly mastering new challenges.
Overview
2
2
Languages
14
14
years of professional experience
Work History
Driver
Lyft And Uber
Los Angeles
03.2023 - Current
- Navigated city routes efficiently to ensure timely passenger pickups.
- Maintained vehicle cleanliness and performed routine inspections for safety.
- Communicated effectively with riders to enhance customer service experience.
- Managed ride requests using mobile applications for optimal routing.
- Assisted passengers with luggage and special needs during rides.
Seller
D’natural
Los Angeles, CA
10.2019 - 02.2023
- Managed customer interactions and addressed inquiries effectively.
- Maintained product displays to enhance customer shopping experience.
- Processed transactions accurately and efficiently at point of sale.
Shift Managuer
McDonald's
Los Angeles, CA
09.2012 - 09.2015
- Trained and developed staff in customer service and food safety standards.
- Supervised daily operations to ensure efficient restaurant workflow.
- Managed inventory levels to minimize waste and maintain stock availability.
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
Education
Park Center Senior Hight Dchool
Brooklyn Park, MNSkills
- Mobile app management
- Route navigation
- Vehicle safety inspections
- Maintaining vehicle safety
- Customer communication
- Customer relationship management
- Team management
- Employee training
Languages
English
Limited
Spanish
Native/ Bilingual
Timeline
Driver
Lyft And Uber
03.2023 - Current
Seller
D’natural
10.2019 - 02.2023
Shift Managuer
McDonald's
09.2012 - 09.2015
Park Center Senior Hight Dchool