Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Teresa Castillo

Conroe,TX

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

18
18
years of professional experience

Work History

Country Director

LARM Venezuela C.A.
Caracas, Venezuela
10.2011 - 12.2015

LARM "LatinAmerica Relocation Management" Company dedicated to providing support to expatriates during their relocation process to the country to which they are assigned in Latin America. Services and Responsibilities:

  • Immigration Services
  • Orientation Services
  • Settling-in assistance
  • Tenancy Management
  • Cross Cultural Training
  • Spousal Assistance
  • Home Finding
  • School Finding
  • Departure Services
  • Invoicing

Bilingual Administrative Assistant

Sanofi-Aventis Pharmaceuticals Venezuela
Caracas, Venezuela
02.2005 - 02.2011
  • Responsible for providing support to the General Manager of the company
  • Attended board meetings to record minutes and provide language support to the Board of Directors.
  • Maintained schedule of appointments, conference calls and travel arrangements.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Scheduled appointments, meetings and events for management staff.
  • Coordinated conferences, meetings and events for management staff.
  • Drafted letters, reports and presentations as requested by the General Manager and staff members.
  • Provided secretarial and office management support while building cooperative working relationships.

Bilingual Administrative Assistant

KRAFT Foods Venezuela
Caracas, Venezuela
01.2002 - 02.2005
  • Responsible for providing direct support to the President and General Manager of KRAFT Foods Venezuela and secretarial and office support to the Customer Service and Logistics Manager and to the Security and Environment Manager of KRAFT Foods Venezuela.
  • Directed customer communication to appropriate department personnel.
  • Drafted letters, reports and presentations as requested by staff members.
  • Maintained schedule of appointments, conference calls and travel arrangements.
  • Provided top-notch clerical support to staff by efficiently handling variety of routine tasks and special projects.
  • Scheduled and coordinated appointments, meetings and events for management staff.

Bilingual Administrative Assistant

INTESA (Informatica, Negocios y Tecnologia, S.A.)
Caracas, Venezuela
07.1997 - 01.2002

Intesa, (joint venture company between SAIC (Science Application International Corporation) Reston, VA and PDVSA (Petroleos de Venezuela S.A.), in charge of providing IT support to PDVSA. Responsabilities:

  • Responsible for providing support to the President of the company
  • Maintained schedule of appointments, conference calls and travel arrangements.
  • Attended board meetings to record minutes and provide language support to Board of Directors.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Coordinated logistical needs for office meetings and printed relevant materials.
  • Scheduled and coordinated appointments, meetings and events for management staff.
  • Tracked and submitted employee timesheets to prepare for payroll processing.
  • Communicated with clients and vendors in English or Spanish to facilitate conversations in person, over telephone or via email.

Education

Associate of Arts - Legal Interpreter

Universidad Metropolitana
Caracas
07.2004

Law

Universidad Santa Maria
Caracas

Skills

  • Meeting Planning
  • Sensitive Material Handling
  • Travel Administration
  • Schedule Management
  • Verbal and Written Communication
  • Meticulous Attention to Detail
  • Appointment Coordination

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Country Director

LARM Venezuela C.A.
10.2011 - 12.2015

Bilingual Administrative Assistant

Sanofi-Aventis Pharmaceuticals Venezuela
02.2005 - 02.2011

Bilingual Administrative Assistant

KRAFT Foods Venezuela
01.2002 - 02.2005

Bilingual Administrative Assistant

INTESA (Informatica, Negocios y Tecnologia, S.A.)
07.1997 - 01.2002

Associate of Arts - Legal Interpreter

Universidad Metropolitana

Law

Universidad Santa Maria
Maria Teresa Castillo