
Experienced in donation processing and phlebotomy techniques, with a strong background in ensuring donor eligibility through comprehensive screenings and adherence to standard operating procedures. Trained in the operation and maintenance of AURORA machines, demonstrating proficiency in troubleshooting and responding to critical alarms. Maintained accurate records of donor information while consistently communicating with management to enhance donor experience and operational efficiency. Assisted in training new staff, always with a positive attitude and willing to be part of a team.