Marie Michelle Dorsainvil
New York
Summary
Reliable professional with a solid background in customer service and donation handling. Engages with donors to strengthen community relationships while effectively training team members to enhance service standards and streamline operations.
Overview
16
16
years of professional experience
Work History
Donation Attendant
Goodwill NYNJ
New York
08.2024 - 06.2026
- Assisted customers with donation drop-off and provided guidance on accepted items.
- Maintained a clean and safe donation area, adhering to health and safety standards.
- Engaged with donors to express gratitude and enhance community relationships.
- Collaborated with team members to streamline donation intake procedures for efficiency.
- Monitored inventory levels of donated goods, reporting shortages to management promptly.
- Trained new staff on donation handling techniques and customer service protocols.
Manager
Wilson Depot
Port au Prince
08.2010 - 09.2023
- Managed and supervised all items of store, ensuring strict adherence to safety protocols, maintaining high cleanliness standards, and meeting opening schedules consistently.
- Implemented and monitored sanitation procedures to uphold hygiene standards, minimizing risks of contamination.
- Coordinated scheduling tasks effectively to optimize workflow and meet customer demand on time.
Cashier
Hally Guest House
Port au Prince
08.2021 - 12.2022
- Managed profit for a 16-bed hotel.
- Accurately got money from the customers.
- Communicated eventually with the customers.
- Ensured timely invoicing and reconciling financial discrepancies to maintain financial integrity.
Chef de Cuisine
Royal Decameron Indigo Beach Resort & Spa
Port au Prince
12.2017 - 02.2018
- Responded to the taste of the dishes requested by customers.
- Consistently respected kitchen hygiene.
Education
High School - Mathematics, Science Exams, Social Science, English, Literature, Economic
Lycée Marie Jeanne
Port au Prince, HT06-2014
Skills
- Donation handling
- Inventory management
- Safety compliance
- Time management
- Customer relationship management
- Donation processing
- Customer service
- Adaptability
- Decision-making
- Employee training
- Problem solving
Timeline
Donation Attendant
Goodwill NYNJ
08.2024 - 06.2026
Cashier
Hally Guest House
08.2021 - 12.2022
Chef de Cuisine
Royal Decameron Indigo Beach Resort & Spa
12.2017 - 02.2018
Manager
Wilson Depot
08.2010 - 09.2023
High School - Mathematics, Science Exams, Social Science, English, Literature, Economic
Lycée Marie Jeanne