Maria Valentina Vasquez Campos
reseda,California
Summary
Dynamic Medical Assistant Technician with a proven track record at Valley Endoscopy Center, enhancing patient care and streamlining processes. Expert in vital signs monitoring and sterilization techniques, coupled with exceptional communication skills. Achieved significant improvements in patient satisfaction and operational efficiency. Skilled in fostering team collaboration and maintaining high standards of care.
Medical assistant professional with experience and readiness for role. Skilled in patient care, medical procedures, and administrative tasks. Strong focus on teamwork and achieving results, adaptable to changing needs. Known for reliability, effective communication, and compassionate approach.
Qualified [Desired Position] with solid background in assisting healthcare professionals and ensuring smooth patient care. Proven ability to manage patient records and support clinical procedures effectively. Demonstrated competency in patient communication and medical terminology.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant Technician
Valley Endoscopy Center
11.2023 - Current
- Conducted thorough pre-examination assessments of patients'' vital signs, medical histories, and presenting symptoms for informed physician evaluations.
- Prepared examination rooms and sterilized equipment according to strict guidelines, ensuring a safe environment for patient care delivery.
- Provided compassionate support to patients during difficult times, offering a listening ear and empathetic approach to care delivery.
- Enhanced patient experience by providing quality care and maintaining a friendly, professional demeanor.
- Ensured accurate record-keeping for patient files, updating information as needed and maintaining confidentiality.
- Promoted a positive work environment by fostering collaboration among team members and addressing any workplace conflicts promptly and professionally.
- Provided support during minor surgical procedures by preparing instruments, ensuring sterile conditions were maintained throughout the process.
Center Sales Manager
Advance America
11.2021 - 02.2023
- Streamlined sales processes to improve efficiency and productivity within the team.
- Resolved escalated customer issues promptly, ensuring satisfaction and loyalty.
- Reduced employee turnover rates by creating a supportive work environment that encouraged personal growth while recognizing achievements.
- Conducted market research to identify new business opportunities and expand client base.
- Managed budget allocation for center operations, maximizing profitability while maintaining high-quality service standards.
- Led a team of sales representatives, ensuring consistent performance and goal achievement.
- Developed and maintained strong relationships with key clients for increased customer retention.
- Implemented training programs to enhance team knowledge and skillsets, resulting in improved sales performance.
Cashier Manager
Arco Ampm
08.2019 - 11.2021
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Built positive relationships with customers to increase repeat business.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
- Reduced cash discrepancies by consistently monitoring cash registers and conducting periodic audits.
Education
No Degree - Medical Assistant
UEI College
Reseda, CA11-2023
No Degree - Phlebotomist
DNA PHLEBOTOMY SCHOOL, LLC
Canoga Park, CA 9130408-2023
High School Diploma -
Excel High School
Minnetonka, MN06-2023
No Degree - California Nurse Aide
Serenity Nursing School, Inc.
211 Victory Blvd, Canoga Park, CA 9130303-2023
No Degree - Front Office Assistant
WEST VALLEY OCCUPATIONAL CENTER
Winnetka, CA03-2022
Skills
- Organizational growth
- Vital signs monitoring
- Communication and interpersonal skills
- Sterilization techniques
- Patient scheduling
- Laboratory specimen collection
- Insurance verification
- Patient care coordination
Certification
- Medical Administrative Assistant Certification (CMAA) - National Healthcareer Association (NHA).
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Medical Assistant Technician
Valley Endoscopy Center
11.2023 - Current
Center Sales Manager
Advance America
11.2021 - 02.2023
Cashier Manager
Arco Ampm
08.2019 - 11.2021
- Medical Administrative Assistant Certification (CMAA) - National Healthcareer Association (NHA).
No Degree - Medical Assistant
UEI College
No Degree - Phlebotomist
DNA PHLEBOTOMY SCHOOL, LLC
High School Diploma -
Excel High School
No Degree - California Nurse Aide
Serenity Nursing School, Inc.
No Degree - Front Office Assistant
WEST VALLEY OCCUPATIONAL CENTER
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