Maria Victoria Amaya Simental
Auburn,WA
Summary
Detail-oriented housekeeping professional with over 10 years of experience in maintaining high cleanliness standards. Expertise in inventory management and guest service, contributing to improved room turnover and reduced complaints.
Eager to begin working with colleagues and continue to improve quality of workplace.
Detail-oriented housekeeper with over 10 years of experience in hospitality. Expertise in streamlining housekeeping operations, enhancing guest comfort, and reducing complaints through proactive communication and efficient cleaning practices.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Housekeeper
Garner an IHG Hotel
Auburn, WA
06.2019 - 12.2025
- Streamlined communication within the housekeeping department, leading to increased efficiency during shift changes and task assignments.
- Reduced complaints by promptly addressing housekeeping issues and concerns raised by guests.
- Reduced linen waste through careful inventory management and timely replacement of worn items.
- Collaborated with maintenance team to report and address minor repairs promptly, maintaining room functionality and appearance.
- Ensured availability of all necessary supplies for guest comfort and convenience, replenishing items as needed.
- Conducted deep cleaning tasks on regular schedule to ensure long-term maintenance of room quality.
- Improved speed of room turnover, allowing for earlier check-ins when requested by guests.
- Assisted in training new housekeeping staff, sharing knowledge and expertise to improve overall team performance.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Floor Associate
St Vincent De Paul Society Thrift Stores
Auburn, WA
12.2010 - 04.2017
- Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
- Informed customers of current store promotions to encourage additional sales purchases.
- Assisted in inventory management, accurately tracking stock levels and aiding in restocking efforts for seamless replenishment of merchandise.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Collaborated with fellow associates to achieve daily sales goals, contributing to the store''s overall success.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Contributed to visual merchandising efforts by creating eye-catching displays that attracted customers and promoted sales growth.
- Operated hand tools and machines to cut material and achieve proper fit around obstructions.
Houskeeper
Best Western Hotel
Auburn, WA
08.2004 - 09.2008
- Maintained cleanliness and organization of guest rooms and common areas.
- Operated cleaning equipment, ensuring proper use and maintenance.
- Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
- Changed bed linens and collected soiled linens for cleaning.
- Handled requests for extra linens, toiletries and other supplies.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Ensured adherence to safety and sanitation standards throughout the hotel.
- Returned emptied garbage receptacles to proper locations.
Housekeeper
Comfort Inn & Suites
Auburn, WA
06.2000 - 07.2004
- Executed thorough cleaning of guest rooms to ensure high standards of cleanliness and comfort.
- Trained new housekeeping staff on efficient cleaning practices and safety protocols.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Dusted picture frames and wall hangings with cloth.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Education
High School Diploma -
Ingeniero Benigno Montoya
Durango, MexicoSkills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Vacuuming and sweeping
- Cleaning techniques
- Bed making proficiency
- Kitchen cleaning
- Residential cleaning
- FLUENT IN SPANISH
Certification
- Certified Housekeeper, [Best Western] -{August 2004 - September 2008]
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Housekeeper
Garner an IHG Hotel
06.2019 - 12.2025
Floor Associate
St Vincent De Paul Society Thrift Stores
12.2010 - 04.2017
Houskeeper
Best Western Hotel
08.2004 - 09.2008
Housekeeper
Comfort Inn & Suites
06.2000 - 07.2004
High School Diploma -
Ingeniero Benigno Montoya