Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Maria Victoria Pena

Port Washington

Summary


Sales and interior design professional with a history of delivering client solutions and achieving high customer satisfaction. Experienced in delivering results through effective sales strategies and client-focused solutions. Skilled in space planning, color theory, furniture selection, design consultation, and fostering strong client relationships.


Overview

18
18
years of professional experience

Work History

Interior Design Consultant

Arhaus Furniture
11.2021 - 04.2025
  • Built strong relationships with clients through clear communication and quality service, leading to referrals and repeat business.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Delivered exceptional customer service through in-depth product knowledge, understanding client preferences, and offering suitable solutions.
  • Increased sales by developing and maintaining strong relationships with clients and identifying their design needs.
  • Collaborated with the design team to create customized proposals that catered to individual client requirements.
  • Stayed up-to-date on industry trends and best practices, incorporating innovative techniques into designs.
  • Used in-store system to locate inventory and place special orders for customers.



Interior Design Consultant

Bassett Furniture
01.2021 - 10.2021
  • Certified design consultant for an established brand-name furniture manufacturer.
  • Customized bench-made furniture including dining tables, chairs, fabric & leather upholstery, and bedrooms,
  • Created floor plan renderings for optimal space planning, and accessory add ons, rugs, occasional tables, and lighting.
  • Recommended and selected window treatments by Hunter Douglas, and Carole Fabrics.
  • Consistently booked design jobs for complete homes or rooms through assertive friendly communication skills.

Senior Sale Associate

Raymour & Flanigan Furniture
01.2009 - 01.2019
  • Engaged customers with a friendly, professional approach, while discovering their visit to the showroom to better assist their needs.
  • Increased sales by introducing additional pieces, rugs, lighting, and accessories.
  • Consistent with exceeding sales goals through motivation skills.
  • Achieved an award for the most furniture protection plans in 2015
  • Attended training clinics on furniture production and manufacturing.

Design Consultant/Asst. Visual Merchandiser

Lay-Z-Boy Furniture Showroom &
01.2007 - 12.2009
  • Increased sales by creating visually appealing merchandise displays and product arrangements.
  • Supported visual merchandising team with window displays and in-store signage, capturing customer attention and interest.
  • Enhanced customer satisfaction by providing knowledgeable assistance and recommendations on products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Self-motivated, with a strong sense of personal responsibility.

Education

Interior Design

Nassau Community College
Garden City, NY
06-2026

Skills

  • Effective client building/relationship skills
  • Driven on achieving projects and sales goals within deadlines
  • Sales expertise professionalism
  • Strong communication and interpersonal skills
  • Excellent verbal and written communication
  • Positive customer engagement
  • Product knowledge
  • Sales floor organization
  • Complaint
  • Purchase orders
  • Store opening and closing
  • Cash handling
  • Attention to detail
  • Multitasking

Languages

Spanish
Limited Working
Italian
Elementary

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Cooking
  • Enjoy experimenting with different ingredients and flavors in the kitchen

Timeline

Interior Design Consultant

Arhaus Furniture
11.2021 - 04.2025

Interior Design Consultant

Bassett Furniture
01.2021 - 10.2021

Senior Sale Associate

Raymour & Flanigan Furniture
01.2009 - 01.2019

Design Consultant/Asst. Visual Merchandiser

Lay-Z-Boy Furniture Showroom &
01.2007 - 12.2009

Interior Design

Nassau Community College

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