Maria Yvonne Smith

• Provided exceptional customer service in fast-paced dining environment, enhancing guest satisfaction and loyalty.Managed multiple tables efficiently, ensuring timely order delivery and accurate billing.

• Welcomes and greets and seats customers

• Takes orders prompy and efficiently

• Runs food orders and helps bussing table

• Collaborated with kitchen staff to streamline communication and improve order accuracy.

• Provided exceptional customer service in fast-paced dining environment
• Learned bartending thru on-the-job /hands-on training at work. Delivering the best tasting drinks and following company recipes.
• Managed beverage orders efficiently, ensuring timely delivery to guests.
• Runs Food and drinks promptly and efficiently
• Collaborated with kitchen staff to coordinate meal timing and presentation.

• Assisted orthodontist during procedures, ensuring patient comfort and safety.
• Prepared and maintained dental equipment to support efficient workflow.
• Educated patients on oral hygiene practices and post-treatment care.
• Managed appointment scheduling to optimize patient flow and minimize wait times.
• Assist Orthodontist with banding, bonding,Invisalign Attachments, appliances,Wire changes and adjustments

• Provided excellent customer service to ensure satisfaction.
• Monitored dining room for cleanliness and proper set-up at all times.
• Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
• Greeted guests and provided menus.
• Delivered food orders promptly and courteously.
• Prepared drinks according to standard recipes.
• Took orders from customers accurately and in a timely manner.
• Ensured that each guest was served courteously, quickly, and efficiently.
• Accurately recorded orders on cash register and point-of-sale system.
• Handled money transactions accurately while following company procedures for handling cash payments.

• Bus the table making sure it is ready for the next guests

• Communicated effectively with ground personnel to ensure efficient operation of the aircraft while in transit or at destination airports.
• Assisted with boarding procedures by directing passengers to their seats and providing them with necessary information regarding the flight.
• Maintained an up-to-date knowledge of airline policies and procedures as well as federal aviation regulations.

• Submits Voyage reports post-flight

• Supervised 5-6 crew on smaller aircrafts, 8-9 crew on bigger aircrafts

• assist crew and passengers on meal service on short haul 25-minute flight to long haul 18-hour flight

• Conducted pre-flight briefings with cabin crew to ensure compliance with all aviation regulations and company policies.
• Demonstrated exceptional customer service standards and ensured that passengers were comfortable during their flight.
• Ensured that all cabin crew members adhered to established safety protocols throughout the duration of the flight.
• Coordinated meals, snacks, beverages, entertainment systems, sales activities. for passengers on board flights.
• Trained and mentored team members on operational procedures and customer service excellence.
• Supervised daily operations to ensure compliance with safety and service standards.
• Streamlined workflow processes, enhancing team efficiency and reducing turnaround times.
• Coordinated staff schedules to optimize resource allocation during peak travel seasons.
• Monitored performance metrics, providing actionable feedback to improve service delivery.
• Implemented training programs focused on best practices in passenger handling and safety protocols.
• Led initiatives to enhance customer satisfaction, resulting in positive passenger feedback ratings.
• Collaborated with management to develop strategic plans for operational improvements and cost reduction initiatives.