Maribel Fernandez
Las Vegas
Summary
Diligent Visual Merchandiser, and team leader with proven track record in developing and implementing visually compelling merchandising displays. Successfully led teams to enhance store aesthetics and drive customer engagement. Demonstrated expertise in visual strategy and team leadership.
Overview
11
11
years of professional experience
Work History
Visual Merchandiser, Supervisor
Savage X Fenty/Fashion Show Mall
Las Vegas, NV
01.2022 - Current
- Contribute to positive customer experiences by addressing any concerns related to product presentation or availability promptly and professionally.
- Provided outstanding customer service to support loss prevention initiatives in sales and fitting room areas.
- Increase sales by creating visually appealing product arrangements and effective merchandise layouts.
- Implemented monthly display changes, ensuring timely execution of promotional campaigns and special events.
- Optimized space utilization within the store layout by continuously analyzing product groupings and adjusting display configurations accordingly.
- Improved overall store appearance through consistent maintenance of clean, organized displays that showcased products effectively.
- Trained new Visual Merchandisers company wide, operations supervisors and key-holders.
- Coordinated and delivered training initiatives for new store staff in diverse cities to enhance operational readiness.
- Oversaw store setup and organizational processes in collaboration with corporate team to guarantee readiness for grand opening.
- Established and supported the creation of innovative store standards and procedures to enhance operational efficiency.
- Led team efforts to optimize fitting room customer experience and clarify expectations for seamless operational execution.
- Conducted monthly training on product knowledge to empower team members in delivering exceptional customer experiences.
- Developed and implemented strategies for customer membership education and facilitation to sustain memberships and strengthen loyalty.
Assistant Manager
French Connection
Las Vegas, NV
05.2016 - 03.2020
- Provided training to new associates and managers to uphold company policies, operations and sales expectations.
- Rewarded top performance with visible recognitions.
- Delivered excellent customer service in a genuine and professional manner.
- Addressed customer inquiries and resolved complaints.
Key Holder
Pandora
Las Vegas, NV
10.2017 - 11.2018
- Provided product knowledge training for sales associates.
- Lead the visual updates monthly and upkeep the visuals daily.
- Fast paced sales environment while maintaining personalized customer needs.
- Conducted daily touch bases with associates to ensure individual ownership of KPI’s and their personal goals.
Sales associate and Visuals team
Kate Spade
10.2015 - 06.2017
- Collaborated with team to achieve high sales goals.
- Reorganized the sales floor to meet company guidelines.
- Maintained professional attitude while representing the company’s characteristics.
- Exceeded customer’s expectations to build clientele.
Assistant Manager
G by Guess
10.2014 - 10.2015
- Followed guidelines to maintain stockroom safe and organized.
- Built loyal clientele by providing high-quality customer service.
- Opened and closed the store, Handling cash, and paperwork.
Education
Bachelors of Science - French, Business Administration
University of Nevada, Las Vegas
06-2028
High School Diploma -
Rancho Highschool
Las Vegas, NV08-2010
Skills
- Quality focused manager skilled in leading sales team, following guidelines, and achieving sales goals
- Successful at exceeding customer expectations, sales and inventory control
- Demonstrated skills in improving store operations and training new employees
- Leading and working with team to achieve visual guidelines to present merchandise and maximize sales
- Bilingual communication in retail environments
- Window displays
- Fashion trend awareness
- Visual storytelling
- Customer experience
- Seasonal displays
- Product placement
- Cross-merchandising
- Guest engagement
- Space planning
- Mannequin styling
- Overstock management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Full Professional
Timeline
Visual Merchandiser, Supervisor
Savage X Fenty/Fashion Show Mall
01.2022 - Current
Key Holder
Pandora
10.2017 - 11.2018
Assistant Manager
French Connection
05.2016 - 03.2020
Sales associate and Visuals team
Kate Spade
10.2015 - 06.2017
Assistant Manager
G by Guess
10.2014 - 10.2015
High School Diploma -
Rancho Highschool
Bachelors of Science - French, Business Administration
University of Nevada, Las Vegas