MARIBEL GONZALEZ
Newark
Summary
Dynamic Sales Associate with a proven track record at Reflex, leveraging extensive product knowledge and effective communication to enhance customer engagement. Recognized for exceptional attention to detail and adaptability, I excel in inventory control and organization, consistently driving operational efficiency and elevating the shopping experience.
Overview
10
10
years of professional experience
Work History
Sales Associate
Reflex Golden Goose, Marc Jacob, Faherty,Uggs
10.2023 - Current
- Utilized extensive product knowledge to guide customers toward desired merchandise, enhancing overall shopping experience.
- Greeted customers and responded to inquiries to improve shopping experience.
- Processed shipments while coordinating store openings and closures to maintain operational efficiency.
- Maintained store appearance by organizing merchandise and ensuring cleanliness.
- Collaborated with team members to achieve daily sales goals and objectives.
- Engaged customers through effective communication to build relationships.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of store environment including floors, windows, displays.
- Provided accurate information about products, prices and services.
- Monitored inventory levels and restocked shelves as needed for availability.
Customer Service
Finish Master
Newark
04.2016 - 06.2016
- Managed high volume incoming calls, addressing service-related inquiries, communicating with vendors, resolving discrepancies, and directing calls appropriately.
- Supported store operations by collaborating with 7 employees to enhance team effectiveness.
- Executed store openings and closures, managing deposits and end-of-day closeouts to ensure accurate financial reporting.
- Inventory control, created/received purchase orders, replenished merchandise on shelves, heavy data entry with E1 Excel program
Education
BLS/AED -
American Red Cross
Newark, NJ12-2018
Medical Billing & Coding - EHR
Academy of Allied Health Sciences
Newark, NJ02-2017
Liberal Arts -
Essex County College
Newark, NJ01-2005
Academic -
Essex County Vocational
Newark, NJ01-2001
Skills
- Reliable
- Flexible Schedule
- Customer Engagement
- Sales strategies
- Product knowledge
- Inventory control
- Attention to detail
- Accuracy
- Multitasking
- Organization
- Effective communication
- Adaptability to change
- Critical thinking
- Service-oriented approach
Timeline
Sales Associate
Reflex Golden Goose, Marc Jacob, Faherty,Uggs
10.2023 - Current
Customer Service
Finish Master
04.2016 - 06.2016
BLS/AED -
American Red Cross
Medical Billing & Coding - EHR
Academy of Allied Health Sciences
Liberal Arts -
Essex County College
Academic -
Essex County Vocational