Maribel Gradillas
Tucson,AZ
Summary
Dynamic customer service professional with a strong work ethic and proven sales expertise at Food City. Skilled in cash handling and maintaining cleanliness, I excel in creating enjoyable shopping experiences and building rapport with customers. Committed to problem-solving and teamwork, I consistently enhance customer satisfaction through personalized service.
Offering strong interpersonal skills and knack for creating welcoming atmosphere, eager to learn and grow in deli environment. Brings ability to quickly grasp food safety regulations and operational procedures. Ready to use and develop communication and teamwork skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Deli Clerk
Food City
09.2024 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
- Offered product samples to customers, generating additional sales through taste-testing.
Server
IHOP
11.2021 - 02.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Cashier
Walmart
11.2021 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Education
High School Diploma -
Pierson High School
451 N Arroyo Blvd 05-2024
Skills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
- Flexible schedule
- Equipment use
- Pricing and shelf labeling
- Merchandising displays
- Cash handling proficiency
- Product stocking and rotation
- Sales expertise
- Teamwork and collaboration
- Problem-solving
Accomplishments
- Supervised team of staff members.
- Achieved by completing tasks with accuracy and efficiency.
- Documented and resolved issus which led to great results.
Certification
- [Area of certification] Training - [Timeframe]
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Deli Clerk
Food City
09.2024 - Current
Server
IHOP
11.2021 - 02.2023
Cashier
Walmart
11.2021 - 02.2022
High School Diploma -
Pierson High School
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